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We are seeking a Technical Communications & Data Analyst to support operational processes, data management, and internal communications.
This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing, data analysis, and process improvement.
The ideal candidate brings strong communication skills, analytical thinking, and an interest in using AI tools and automation to improve efficiency and team performance.
The role blends the skills of a data analyst with those of a technical communications professional, ensuring that data is not only accurate and insightful but also effectively communicated to stakeholders.
- Location: Louisville, KY (Preferred)
- Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DC
- Work Type: Primarily Remote (Hybrid as needed)
Note: You must be authorized to work in the US without Humana sponsorship as Humana will not provide work visa sponsorship at any point in time for this position.
Key Responsibilities
Data Analysis & Insights
- Has ownership, maintenance, and collection responsibility for data assets in the functional production support process.
- Collect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau.
- Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics.
Technical Communications
- Assist with creation of branding, communication, and training materials.
- Translate complex data findings into clear, concise, communications for diverse audiences.
- Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse.
Skills & Qualifications
- Analytical Skills: Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software.
- Technical Skills: Demonstrated familiarity with AI concepts and how they are applied in an organization, including:
- Programming (Python mainly)
- NumPy, Pandas, SciPy
- Clean code, debugging, version control (Git)
- Machine Learning Basics (Supervised & unsupervised learning, regression, classification, clustering, model evaluation)
- Data Handling & Preprocessing (Cleaning, transformation, feature engineering, structured/unstructured data)
- Familiarity with Technology Business Management (TBM), Apptio, or IT Finance is helpful, but not required.
- Communication Skills: Strong written, verbal, and visual communication. Ability to explain technical concepts to non-technical audiences and tell stories to inform diverse audiences.
- Experience with SharePoint and PowerPoint.
- Proficiency in Microsoft Excel (data organization, formulas, basic analysis).
- Organizational Skills: Highly organized with strong attention to detail; ability to manage multiple projects, maintain accurate records, and follow documentation standards.
Experience
- 1--3 years in data, financial, or systems analysis.
- A degree in Computer Science, Math, Statistics, or Business strongly preferred.
- Experience creating documentation, training materials, or process guides.
- Familiarity with process improvement methodologies.
- Experience working in cross-functional or multidisciplinary teams.
Work Environment
- Remote-first with flexibility.
- Occasional in-person collaboration as needed.
- Preference for candidates based in or near Louisville, KY.
Why Humana?
You'll experience the following perks as a full-time Humana employee:
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance and scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Additional Information
- Interview Format: We use HireVue to enhance our hiring and decision-making ability.
- Work-At-Home Requirements: Requires a minimum download speed of 25 Mbps and upload speed of 10 Mbps. A dedicated, interruption-free workspace is required to protect member PHI/HIPAA information.
- Pay Range: $73,400 - $100,100 per year (plus bonus incentive plan).
- Equal Opportunity Employer: Humana does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status.
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