Clinical Refill Coordinator, RN (Obesity Medicine)

The Company

Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, a group of interconnected conditions that drive over $700 billion in annual U.S. healthcare expenses. We are dedicated to increasing access to treatment while reducing the total cost of care for employers and payers. We are not just a provider, we are a technology-enabled practice driven by analytics. Our mission is to "de-average" care, using proprietary algorithms to match Members with the right interventions at the right time, while establishing habits that support treatment success and sustained outcomes. By combining clinical rigor with a consumer-grade digital experience, we drive life-changing outcomes and measurable ROI.

We serve as the single, integrated front door for comprehensive care, delivering a full continuum of evidence-based solutions, spanning bariatric surgery, pharmacotherapy, and intensive behavioral therapy. Crucially, we personalize care for every Member through a dedicated multidisciplinary care team, empowered by our advanced digital platform. This ecosystem includes specialized tools for our providers and a fully accessible Member Portal (web and mobile) for our Members.

The Role

The Clinical Refill Coordinator, RN plays a vital support role within our Obesity Medicine care team. You will manage the day-to-day clinical workflow around obesity medication refills, serve as a knowledgeable first point of contact for member clinical questions, and help ensure continuity of care across a high-volume patient population. This role is ideal for a clinically confident RN who thrives in a fast-paced, protocol-driven environment and is passionate about obesity medicine.

Key Responsibilities

• Refill management: Review and process refill requests for GLP-1 agonists and other obesity medications per standing orders and clinical protocols; escalate to prescribing providers as appropriate.
• Member clinical support: Respond to inbound member inquiries via phone and secure messaging regarding medication side effects, dosing questions, injection technique, and general weight management guidance.
• Care team collaboration: Partner closely with physicians, NPs, and PAs to flag clinical concerns, coordinate prior authorizations, and support seamless handoffs for members requiring elevated care.
• Documentation: Maintain accurate, timely records of all member interactions and clinical decisions in the EHR in accordance with nursing standards and organizational policies.

Qualifications

• Active RN license under the Nurse Licensure Compact (NLC)
• 2+ years clinical nursing experience
• Experience with obesity medications (GLP-1s, Qsymia, Contrave, etc.)
• Comfort with high-volume phone and messaging workflows
• Proficiency with EHR platforms (Healthie a plus)

Benefits and Perks

We believe great work happens when people are supported, trusted, and given the flexibility to thrive. Here's what you can expect when you join our team:

• Fully remote environment -- work from anywhere while maintaining meaningful collaboration with a distributed team
• Comprehensive health benefits -- medical, dental, and vision coverage to support you and your family
• Paid time off -- 2 weeks of PTO to rest, recharge, and take the time you need
• Flexible floating holiday -- one additional day each year to celebrate what matters most to you
• Paid sick leave -- 5 sick days so you can prioritize your health when needed
• 11 paid company holidays throughout the year
• 401(k) retirement plan to help you invest in your future
• Healthcare and Dependent Care FSA options for additional tax-advantaged savings