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Manager of Bonus Operations
Job summary
Work model
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of Bonus Operations based in the United States.
This is an exciting opportunity for an experienced operations leader to oversee and optimize complex bonus administration processes across a large, multi-entity organization. The role combines team leadership, systems ownership, process improvement, and cross-functional collaboration to ensure accurate, efficient, and scalable compensation operations.
Accountabilities
- Own and oversee the organization's bonus administration platform, ensuring accurate calculation, management, and distribution of compensation and incentive programs across multiple business entities and operational divisions.
- Develop deep expertise in platform configuration, compensation logic, automation workflows, reporting processes, and advanced issue resolution while serving as the primary operational owner of the system.
- Lead the execution of automation initiatives designed to streamline data integrations, reduce manual effort, improve operational efficiency, and enhance overall bonus administration processes.
- Maintain accurate compensation documentation and collaborate with relevant stakeholders to ensure proper onboarding, plan administration, and governance processes.
- Manage and develop a team responsible for operational support, system administration, data management, and compensation-related inquiries.
- Establish scalable operating procedures, cross-training programs, documentation standards, and coverage models that reduce operational risk and improve continuity.
- Partner with finance, accounting, HR, payroll, operations, and technology teams to coordinate workflows, resolve escalations, and ensure seamless execution of compensation processes.
- Serve as a key advisor on compensation plan implementation, advocating for scalable and system-friendly program structures that support automation and operational efficiency.
- Own communication strategies related to bonus programs, including schedules, policy updates, exceptions, and organizational changes.
- Provide regular reporting, insights, and recommendations to leadership regarding bonus operations performance, process improvements, and strategic initiatives.
Requirements
- 5+ years of experience in compensation operations, finance operations, incentive administration, or a closely related field.
- Minimum of 3 years of experience leading teams, functions, or operational programs within complex organizational environments.
- Hands-on experience managing attorney compensation, sales compensation, incentive programs, or similarly complex variable compensation structures.
- Strong knowledge of compensation management platforms such as Spiff, CaptivateIQ, Xactly, or comparable systems.
- Demonstrated success improving operational processes through automation, workflow optimization, and scalable system implementation.
- Experience working within multi-entity organizations, complex operational environments, or businesses with intricate compensation structures.
- Strong understanding of compensation calculations, financial reporting, operational controls, and system integrations.
- Ability to collaborate effectively across finance, accounting, HR, payroll, operations, and technology functions.
- Excellent communication and stakeholder management skills, with the ability to engage confidently with senior leadership and executive teams.
- Experience with CRM, HRIS, ERP, and compensation-related technology platforms is highly desirable.
- Familiarity with tools such as Salesforce, NetSuite, UKG, Jira Service Management, FreshService, or similar enterprise applications is a plus.
- Strong analytical, problem-solving, and organizational skills, with the ability to balance strategic planning and hands-on operational execution.
Benefits
- Fully remote work opportunity.
- Competitive compensation package.
- Comprehensive medical insurance coverage.
- Dental insurance benefits.
- 401(k) retirement savings plan.
- Paid time off (PTO).
- Paid company holidays.
- Career growth opportunities within a large and expanding organization.
- Collaborative and mission-driven work environment.
- Opportunity to lead high-impact operational transformation initiatives with enterprise-wide visibility.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
Data Privacy Notice
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws.