Senior Legal Operations Manager

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That's why we built the Healthcare Map — the industry's largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver "wow," and enjoy the ride.

The Opportunity at Komodo Health

Komodo Health is seeking a Senior Legal Operations Manager to build, manage, and continuously improve the operational infrastructure of its in-house Legal team. This is a high-impact, individual-contributor role reporting directly to the Deputy General Counsel. The successful candidate will own the legal technology stack end-to-end—including CLM administration, AI tool configuration, and process automation—and will serve as the primary operational partner to the commercial legal function.

Looking back on your first 12 months at Komodo Health, you will have accomplished...

• First 90 days: Completed a thorough assessment of the existing legal technology stack, established ownership of LinkSquares and the AI tool suite, and identified the highest-priority workflow gaps.
• Within six months: Implemented measurable improvements to CLM workflows and legal intake processes, and deployed or optimized at least one AI-assisted workflow that reduces legal team time on routine tasks.
• At the one-year mark: The Legal team will operate with a documented, scalable operational infrastructure, and will have clear visibility into team performance through operational dashboards and metrics.

These are the essential job duties you will be responsible for...

CLM Administration & Commercial Support

• Serve as the primary administrator and subject-matter expert for LinkSquares CLM, including end-to-end workflow configuration, template management, metadata governance, routing logic, user permissions, and repository integrity.
• Proactively monitor the LinkSquares product roadmap; evaluate and champion adoption of new features.
• Analyze contracting data and usage patterns to identify inefficiencies and implement structural workflow improvements.
• Translate business requirements from attorneys and commercial stakeholders into clear, functional LinkSquares workflows.
• Track and report on CLM performance metrics and deliver actionable reporting to legal leadership.
• Maintain data integrity and governance standards across the contract repository.

Legal Technology Administration

• Serve as the primary administrator and owner of all legal technology tools.
• Develop and maintain a legal technology roadmap aligned with the team's operational priorities.
• Coordinate with IT, Procurement, and external vendors on tool integrations, license management, and system configurations.
• Build and maintain dashboards and reporting mechanisms that surface operational insights.

AI Tool Configuration & Automation

• Configure, administer, and optimize AI tools deployed by the Legal team, including Claude Cowork (Anthropic).
• Design and implement AI-assisted workflows to automate routine legal tasks.
• Serve as the Legal team's internal expert on responsible AI adoption—establishing governance standards, use-case guardrails, and evaluation frameworks.
• Partner with Legal leadership to identify automation opportunities.

Legal Operations & Process Infrastructure

• Design, implement, and maintain scalable legal operations processes, including intake workflows, legal request triage, template libraries, playbooks, and knowledge management systems.
• Build and maintain enablement materials to improve adoption and reduce attorney time spent on operational questions.
• Identify process gaps and implement structural solutions.
• Manage and coordinate external legal technology vendors.

Cross-Functional Partnerships

• Act as the primary operational partner to the commercial legal team.
• Collaborate with IT, Finance, Procurement, Sales Operations, and other business stakeholders.
• Lead cross-functional projects related to legal technology, process redesign, and tool implementation.
• Serve as the first point of contact for business users on contract workflow questions.

What you bring to Komodo Health (required)

• Minimum of 8 years of experience in legal operations at a technology, data, or life sciences company.
• Hands-on, demonstrated experience administering LinkSquares CLM or similar, including workflow design and configuration.
• Demonstrated experience configuring and administering AI tools for a legal team, including Claude Cowork or comparable AI productivity platforms.
• Strong technical acumen and the ability to learn new tools quickly.
• Proven track record of independently owning complex legal operations initiatives.
• Strong analytical and systems-thinking skills.
• Excellent written and verbal communication skills.
• Strong project management skills.
• Ability to operate with a high degree of autonomy in a fast-paced, evolving environment.

Expectations of AI Use in this role (required)

• This role requires consistent and daily use of AI in all aspects of the job responsibilities.
• Komodo Health is an AI forward company and each team at the company is required to utilize AI in its workflows.

Additional skills and experience we'd prioritize (nice to have)

• Experience working with a data or analytics company.
• Familiarity with additional legal technology platforms beyond CLM (e.g., matter management, contract analytics, e-signature integrations).
• Experience building or significantly contributing to a knowledge management function.
• Exposure to legal intake systems, document automation tools, or legal analytics platforms.

Compensation and Benefits

The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses, equity awards, and comprehensive benefits including health, dental, vision, 401(k) with match, and flexible time off.

• San Francisco Bay Area and New York City: $167,000 - $196,000 USD
• All Other US Locations: $145,000 - $175,000 USD

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.