Project Support Coordinator

Position Overview

Our client is seeking a detail-oriented Project Support Specialist to assist with provider data and outreach initiatives. This fully remote contract opportunity is ideal for professionals with strong administrative, customer service, or healthcare support experience who thrive in a fast-paced environment and enjoy research, communication, and data accuracy.

Contract | Fully Remote

Pay: $21--$23/hour

Key Responsibilities

• Research provider and office information to identify opportunities for data updates and improvements.
• Contact provider offices via phone and email to verify provider and staff language capabilities.
• Gather and validate information needed to support provider directory updates.
• Document outreach efforts, research findings, and update requests within internal systems.
• Maintain accurate records and project tracking logs to ensure all activities are properly documented.
• Submit provider data updates through established internal processes.
• Conduct follow-up outreach and correspondence in accordance with project timelines.
• Identify and escalate provider demographic discrepancies discovered during research and outreach efforts.
• Partner with internal teams to ensure validated information is communicated and processed appropriately.
• Monitor assigned workload to meet productivity goals, quality standards, and project deadlines.
• Maintain confidentiality of sensitive information and adhere to HIPAA and company policies.
• Participate in training sessions, team meetings, and quality assurance activities as needed.

Schedule

• Monday--Friday
• Standard business hours
• Fully Remote

Qualifications

Required

• High school diploma or equivalent required; Associate's degree preferred.
• 2+ years of experience in administrative support, healthcare operations, provider services, customer service, credentialing, provider data management, or a related field.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to research, analyze, and maintain accurate documentation.
• Capable of managing multiple priorities while meeting deadlines.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Ability to work independently in a remote environment with minimal supervision.

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Additional Information

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance