Job description
Job Summary
LJ Horizons is seeking a Customer Support Coordinator to manage client interactions and assist with coordination efforts in a remote environment.
This role is ideal for professional individuals who enjoy helping others, coordinating details, and providing thoughtful client support from beginning to end.
You will support clients by coordinating personalized arrangements and guiding them through each step of the process.
Key Responsibilities
- Assist clients with questions and service-related requests
- Coordinate details, timelines, and service updates
- Maintain organized client records and documentation
- Communicate clearly and consistently with clients
- Track progress and follow up as needed
- Support a seamless and positive customer experience
Qualifications
- Strong interpersonal and communication skills
- Highly organized with attention to detail
- Ability to manage multiple tasks effectively
- Self-motivated and able to work independently
- Comfortable learning and using new systems
- Customer-facing experience preferred
What We Offer
- Comprehensive training
- Flexible scheduling based on availability and client demand
- Opportunities for growth within the organization
- Positive and team-focused environment
- Access to tools and support for success
Work Environment
- Remote position
- Flexible schedule based on business needs
- Reliable internet connection required
About Us
LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. Our remote team is committed to delivering consistent service and clear communication.