Job description
Job Summary
LJ Horizons is seeking a dependable and detail-oriented Client Support Coordinator to assist clients and provide a high level of service in a remote environment.
This role is ideal for detail-oriented individuals who enjoy communication, staying organized, and helping support clients through a structured process.
You will assist with client communication, service coordination, updates, and ongoing support throughout the process.
Key Responsibilities
- Respond to client inquiries in a professional and timely manner
- Assist clients with service coordination and updates
- Provide support throughout a structured client process
- Maintain accurate and organized client records
- Communicate clearly and provide consistent follow-up
- Monitor progress and ensure a positive client experience
- Utilize online systems and tools to support daily tasks
Qualifications
- Strong communication and organizational skills
- Ability to manage multiple priorities and tasks
- Self-motivated with the ability to work independently
- Detail-oriented with strong follow-through
- Comfortable using online tools and systems
- Customer service, hospitality, or administrative experience preferred
What We Offer
- Training and ongoing support
- Flexible scheduling based on availability and business needs
- Opportunities for professional growth
- Supportive team environment
- Access to tools and systems needed for success
Work Environment
- Fully remote position
- Flexible schedule based on business needs
- Reliable internet connection required
About Us
LJ Horizons is a client-focused service organization dedicated to helping provide personalized support and coordination for individuals, couples, and families. Our team values communication, professionalism, and exceptional service in a fully remote environment.