Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife.
About Maven
More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work.
An Award-Winning Culture
Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
- Fortune Change the World (2024)
- CNBC Disruptor 50 List (2022, 2023, 2024)
- Fortune Best Workplaces for Millennials (2024)
- Fortune Best Workplaces in Health Care (2024)
- TIME 100 Most Influential Companies (2023)
- Fast Company Most Innovative Companies (2020, 2023)
- Built In Best Places to Work (2023)
- Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
- Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
- Fast Company Best Workplaces for Innovators (2022)
- Built In LGBTQIA+ Advocacy Award (2022)
The Role
Maven is building the leading platform in women's and family health. Design is central to how we earn member trust, differentiate in market, and deliver on our clinical mission at scale. We are looking for a leader to oversee product design, brand design, and user research, and to help position Maven as a design leader in healthcare.
This is an AI-native role. We expect the person in this seat to use AI to move faster, think bigger, and raise the bar on what a small, high-performing team can produce. This role reports to the Chief Product Officer and sits at the intersection of business strategy, product craft, and brand. You'll lead a team of roughly 15 designers.
Key Responsibilities
Connect design to business outcomes
- Translate company goals into clear design priorities.
- Drive conversion, member engagement, and clinical outcomes through design.
- Be a credible voice in executive forums.
- Navigate the complexity of serving two distinct audiences: members and employer/health plan clients.
Set the vision and position Maven as a design leader
- Define a cohesive design vision across consumer and enterprise products, brand, and research.
- Build and champion a design system that creates consistency at speed.
- Establish the standards and culture that make great work repeatable.
Lead product design across Maven's core programs
- Partner with product and engineering to deliver exceptional experiences.
- Lead the design of AI-native product experiences.
Own brand design end to end
- Lead Maven's visual identity and brand expression.
- Partner with go-to-market, clinical, and executive teams.
- Oversee agency partnerships and brand production pipelines.
Modernize how the team works
- Build an AI-native design practice.
- Create the conditions to ship faster without sacrificing craft.
- Embed user research as a core input to every decision.
Build and develop the team
- Lead, grow, and retain a team of product designers and brand designers.
- Create real career paths.
- Champion accessibility and equity in design practice.
Qualifications
- 10+ years of design experience, including 4+ years leading multidisciplinary design teams in a product-led company.
- A strong portfolio that demonstrates craft across both product design and brand.
- Proven ability to connect design priorities to business goals.
- AI-native working style: you use AI tools daily and have built workflows around them.
- Experience shipping AI-driven or conversational product experiences.
- Proven experience building and scaling design systems in complex product environments.
- Experience running user research as a core function.
- A track record of partnering effectively with Product, Engineering, and Marketing at the executive level.
- Strong communication and storytelling skills.
- High standards and low ego.
- Experience in healthcare, benefits, or complex B2B/B2C hybrid businesses is a strong plus.
Compensation and Benefits
The base salary range for this role is $250,000 -- $300,000 per year, plus equity and benefits.
- Maven for Mavens: access to the full platform and specialists.
- Whole-self care through wellness partnerships.
- Hybrid work, in office meals, and work together days.
- 16 weeks 100% paid parental leave and new parent stipend.
- Annual professional development stipend and access to a personal career coach.
- 401K matching for US-based employees, with immediate vesting.