Staff Software Engineer, AI/ML

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.

An Award-Winning Culture

Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

As a Staff ML/AI Engineer at Maven, you will:

• Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences.
• Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers.
• Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments - with a strong focus on scalability, safety, and performance.
• Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization.
• Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models.
• Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency.
• Stay on the pulse of the evolving LLM and applied AI landscape, continuously exploring how to bring cutting-edge advancements into Maven's platform.

We're looking for you to bring:

• A strong track record in either:
  • Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or
  • Deep experience as a data scientist working across the data science lifecycle - from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact.
• Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar.
• A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions.
• Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.).
• Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them.
• Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows.
• A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes.
• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
• Minimum of 8 years of experience in backend development, platform architecture and ML/AI platform or products, with a proven track record of building highly scalable, performant, and reliable systems with modern technologies.

Compensation and Location

The base salary range for this role is $220,000 - $300,000 per year. You will also be entitled to receive equity and benefits.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, and Seattle, WA.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development:

• Maven for Mavens: access to the full platform and specialists.
• Whole-self care through wellness partnerships.
• Hybrid work, in-office meals, and work-together days.
• 16 weeks 100% paid parental leave and new parent stipend.
• Annual professional development stipend and access to a personal career coach.
• 401K matching for US-based employees, with immediate vesting.

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.

Maven is an affirmative action and equal opportunity employer.