Job description
Maximus is looking for a Workforce Specialist to support survivors of natural disasters. The FEMA team strives to be available to help those in need, requiring flexibility.
This is a temporary position.
Schedule and Requirements
This position requires availability to work an eight (8) hour shift, 5 days per week, anytime between 6:30 AM and 2:30 AM EST (including weekends). Per contract requirements, this position requires US Citizenship and the ability to pass a Federal Government clearance.
Essential Duties and Responsibilities
- Work on assignments that are routine in nature, with responsibilities easily learned on the job.
- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Must be a US Citizen.
- Ability to pass a Federal Government Clearance.
- Ability to work an eight (8) hour shift, 5 days per week anytime between 6:30 AM-2:30 AM EST (including weekends).
Maximus will provide equipment to use.
Home Office Requirements
- Internet speed of 25mbps or higher required / 50 Mbps for shared internet connectivity.
- Minimum 5mbps upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router.
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems.
Compensation
- Minimum Salary: $17.75
- Maximum Salary: $35.73
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.