RN Health Coordinator (bilingual, temporary, remote)

About the Role

Maximus is seeking a Bilingual RN Health Coordinator (Spanish/English) for a temporary, remote position supporting the CDC INFO Call Center. This role involves providing advanced clinical inquiry responses to health-related, disease control, and prevention issues, including those related to bioterrorism, first responders, and national emergencies. You will respond to inquiries from medical professionals, educators, and government agencies.

This is a temporary position, expected to conclude August 31, 2026.

Key Responsibilities:

• Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators, or medical/health professionals.
• Offer medical subject matter expertise.
• Perform advanced database searches.
• Compose documents, reports, and correspondence.
• Document all incoming inquiries.
• Participate in special projects as needed.

Qualifications

Required:

• Active, valid RN license.
• Availability to work 11:30 AM - 8:00 PM Eastern Time.
• Must work and reside within the continental United States.
• High School diploma or equivalent with 2-4 years of experience.
• Fluency in both English and Spanish (verbal and written).
• Experience in a medical, scientific, or public health discipline.
• Proficient internet search skills.
• Working knowledge of Microsoft Office and ability to learn new software.
• Excellent listening, comprehension, communication (verbal and written), problem-solving, and customer service skills.
• Ability to work independently and communicate effectively.
• Demonstrated excellent interpersonal and leadership skills, with the ability to organize simultaneous tasks.
• A Smartphone is required for logging into Maximus systems (not for daily work).
• Must use your own personal computer or laptop (Tablets, iPads, and Chromebooks are not permitted).

Preferred:

• Bachelor's Degree in Nursing.
• Clinical knowledge of and experience with CDC-related topics.
• Call Center experience.

Home Office Requirements

• Internet speed of 25mbps or higher required / 50 Mbps for shared internet connectivity.
• Minimum 5mbps upload speed.
• Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router.
• A private and secure work area with an adequate power source.
• Operating System:
  • Windows: Windows 10 or Windows 11 (11 preferred).
  • Mac: Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3).

Compensation

• Minimum Salary: $34.85
• Maximum Salary: $68.55

Maximus is an equal opportunity employer.

Additional Information

• Extended hours (weekend and/or holiday) may be required occasionally, depending on business needs.