MA

Director-Delivery Operations - CDH - Remote

Job summary

Rochester
Project Manager

Work model

Fully remote
Only US
2 days ago
Job description

Location and Schedule

  • City: Rochester, MN
  • Remote: Yes (Must reside within the US)
  • Schedule: Full Time, Monday-Friday, daytime hours

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family. With continuing education and advancement opportunities, you can build a long, successful career with us.

Benefits Highlights

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

The Director of Data & Analytics Delivery Operations leads the execution discipline and operational governance that ensures Enterprise Data & Analytics delivers work predictably, safely, and at scale. This role is accountable for establishing, operating, and continuously improving the data and analytics delivery operating systems and processes.

This role provides organizational leadership, operating alignment, and delivery accountability, ensuring that delivery models, governance cadence, release controls, quality gates, and tooling are consistently applied. The Director partners closely with product, platform, and domain leaders to manage dependencies, balance capacity and demand, coordinate releases, and ensure executive-level visibility into delivery health, risk, and performance.

Key Responsibilities Include

  • Own and operate the Enterprise Data & Analytics delivery operating model, ensuring consistent execution across sprint operations and releases.
  • Translate enterprise delivery strategy and standards into organizational execution, operating cadence, and measurable outcomes.
  • Establish standards and practices for Agile delivery operations, including PI planning support, sprint hygiene, throughput and flow metrics, and team health indicators.
  • Oversee program- and portfolio-level release management, including enterprise release calendars, dependency coordination, integrated release gates, and cutover readiness.
  • Lead portfolio operations and capacity management, providing leadership visibility into demand, throughput, constraints, delivery commitments, and trade-offs.
  • Run delivery operations forums, including councils, risk and milestone reviews, decision tracking, and evidence capture to support audit‑ready execution.
  • Establish and enforce quality assurance and delivery controls, including definitions-of-done, validation for high-risk deliverables, and delivery readiness gates.
  • Oversee delivery tooling and workflow automation (e.g., ADO/Jira standards, intake‑to‑backlog flow, evidence and template automation) to improve delivery transparency and reliability.
  • Partner with Product, Platform, Analytics, Enablement, and Governance leaders to manage cross‑team dependencies and resolve delivery risks.
  • Provide clear, executive‑ready communication on delivery performance, risks, and outcomes.
  • Build, mentor and develop high-performing Delivery Operations team, fostering strong execution, accountability, reliability and continuous improvement.

Qualifications

  • Bachelor's degree in a related field (e.g., Computer Science, Design, Business, Cybersecurity, Health Informatics).
  • Minimum of 10 years of progressive leadership experience in at least one of the following areas: digital health, product development, UX design, enterprise security, or systems operations.
  • Proven experience leading large cross-functional teams and managing enterprise-level initiatives.
  • Advanced degree (e.g., MS, MBA, MDes, MPH) in a relevant discipline preferred.

The Preferred Candidate Will Possess

  • Progressive leadership experience in delivery management, program management, or related execution and operations roles.
  • Demonstrated experience leading delivery operations across multiple teams and portfolios in complex, matrixed organizations.
  • Experience supporting data, analytics, or technology platform organizations.
  • Strong working knowledge of Agile delivery frameworks, release management, and operational governance.
  • Proven ability to manage cross‑team dependencies, delivery risk, and release coordination in regulated or high-risk environments.
  • Strong leadership, communication, and organizational skills, with experience influencing without direct authority.
  • Experience of running large scale implementations in 5B+ Academic medical center.
  • Experience with portfolio operations, capacity planning, and delivery performance metric.
  • Agile or delivery certifications (e.g., CSM, ACSM, PMI‑ACP, CSP).

Compensation

$185,244.80 - $277,867.20/year. Education, experience, and tenure may be considered along with internal equity when job offers are extended.

Important Note

This vacancy is not eligible for sponsorship; we will not sponsor or transfer visas for this position. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify.