Patient Advocate - AI Trainer

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position

Personal Health Expert

Type

Contract

Compensation

$60--$85/hour

Location

Remote

Role Responsibilities

• Develop long-horizon health-admin tasks with deterministic rubrics to evaluate agent performance against verifiable ground truth.
• Build scenarios in Records and Visits, Medications and Labs, and Payer and Documentation to ensure accurate and structured outputs.
• Evaluate medical timelines, medication schedules, and insurance appeals for consistency with ground-truth data and known outcomes.
• Collaborate with AI labs to enhance agent evaluations in personal health navigation.
• Work independently and asynchronously to meet deadlines and improve task quality and throughput.

Qualifications

Must-Have

• 3 years as an RN, patient advocate, MA, or in a similar health-literate role.
• Expertise in insurance appeals, payer navigation, lab result interpretation, medication management, or patient portal workflows.
• Comfortable with creating and interpreting personal health artifacts like timelines and symptom logs.
• Strong written communication skills to articulate reasoning and encode it into deterministic rubrics.

Compensation & Legal

• Hourly contractor, paid based on task quality and throughput.

Application Process (Takes 20--30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

*PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.#hiringmercor