Cloud Infrastructure Engineer

Requirements

Must have:

• At least 5 years of practical experience in infrastructure, cloud operations, or systems engineering.
• Proven ownership of production environments, including capacity planning, resource allocation, and server or service configuration.
• Experience creating monitoring, alerting, and runbook processes that enable consistent incident resolution.
• Comfortable handling ticket-based support workflows for client-reported issues.
• Hands-on knowledge of DNS, domain, and email settings (TXT, DKIM, SPF, DMARC), plus SSL and development certificate administration.
• Experience managing software and platform versions, including planning for end-of-life and end-of-support timelines.
• Experience with user access control and security administration.
• Docker and Swarm experience are required; Kubernetes and broader orchestration experience are strongly preferred.
• Strong written communication skills for remote collaboration, documentation, tickets, and runbooks.
• Comfortable working with AI-assisted operations tools.
• Experience evaluating legacy environments and planning and executing cloud migrations.
• Experience managing event buses and messaging systems such as Kafka.
• Working knowledge of firewall, WAF, and application-level security management.
• Comfort working in cloud platforms such as AWS, Azure, or GCP.
• Experience with CI/CD pipelines and deployment automation.
• Capability in cost management and rightsizing across hosting environments.
• Infrastructure automation and scripting experience.
• Security-conscious approach to operations.
• Ability to provide occasional after-hours support.

Nice-to-have:

• Infrastructure-as-Code tools such as Terraform, Pulumi, or Ansible.
• Kubernetes administration experience or certification (e.g., CKA).
• Cloud certifications such as AWS Solutions Architect or Azure Administrator.
• Consulting or multi-client environment experience.
• Strong technical documentation habits and independent research skills.
• Familiarity with Agile ways of working, including sprint planning and iterative delivery.

Responsibilities

• Manage client hosting operations end to end, including environments, costs, monitoring, incident response, and cloud migration roadmaps.
• Work closely with technical leadership to assess hosting requirements.
• Design, configure, monitor, and operate the infrastructure our applications and clients rely on.
• Plan resources from the initial sizing stage through incident resolution and migration delivery.
• Bring structure to hosted environments by improving observability, process, and operational consistency.
• Help keep client-facing systems reliable and cost-effective.
• Oversee infrastructure-related support and ensure incidents are handled in a repeatable, organized way.
• Provide support outside standard working hours as needed.

Company

Metis Consulting Group is a fully remote team building custom business applications for clients in travel and marketing. Established in 1997, we are a certified Woman-Owned and Disability-Owned NYS Public Benefit Corporation and a top-scoring B Corp. We offer flexible work, generous benefits, mentoring, paid training, profit-sharing, and wellness perks. We value equity and inclusion. This role requires availability Monday–Friday, 9am–5pm ET, and residence in NY, CA, MI, or MD.