Senior OpenShift Engineer

Job Opportunity

A well-known Financial Services Company is looking for a Senior OpenShift DevOps Engineer for a long-term contract opportunity. This role is based in Charlotte, NC, Chandler, AZ, or Irving, TX, with a hybrid work model.

About the Company

Work with the brightest minds at one of the largest financial institutions in the world. This company has been around for over 150 years and continues to innovate in today's digital age. They are a household name committed to customer financial well-being and success.

• Contract Duration: 12 Months

Role Overview

We are seeking a highly experienced Senior OpenShift Engineer to guide the operational reliability, governance, and performance of our Kubernetes and OpenShift platforms. This role leads operational strategy, incident readiness, stability engineering, automation initiatives, and day-to-day operations oversight. You will drive operational excellence, ensure compliance, reduce toil, and provide leadership across teams supporting mission-critical platforms.

Key Responsibilities:

• Operational Leadership & Governance: Own the operational health, lifecycle, and governance of Kubernetes/OpenShift platforms. Drive standards, procedures, and operational readiness across all environments.
• Incident Management: Support major incidents, coordinate cross-team response, ensure timely restoration, manage communication, and drive root-cause and permanent corrective action.
• Reliability & Stability Improvements: Enhance resilience, reduce platform incidents, eliminate recurring issues, and increase automation maturity.
• Operational Automation & Toil Reduction: Direct automation strategy for run operations, leveraging Python, GitOps, AI-assisted tooling, or self-service workflows to reduce manual effort.
• OpenShift Platform Readiness: Own OpenShift cluster lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments.
• Cross-Team Operational Enablement: Support engineering, security, and development teams to adopt consistent operational patterns, guardrails, and readiness practices.
• Compliance & Controls: Ensure adherence to regulatory, security, and audit requirements; maintain strong operational hygiene and documentation.
• Mentorship & Team Development: Guide other team members, develop skill maturity, and strengthen operational best practices across the organization.

Required Qualifications:

• 6 years of experience in Systems Operations, Cloud Operations, SRE, or related operational roles
• 4 years in Kubernetes/OpenShift platform operations
• 2 years Linux systems operations experience
• Experience in operational teams or platform operations functions
• Strong record of operational automation and incident leadership

Desired Qualifications:

• Expertise in OpenShift platform management, ACM, Git/GitOps
• Strong experience with monitoring, logging, and observability tools (Grafana, Splunk, Prometheus)
• Proven ability to drive operational strategy, continuous improvement, and large-scale stability initiatives
• Excellent analytical and cross-team communication skills

Job Expectations:

• Expected to lead escalations and support major incidents
• Participation in on-call support
• Hybrid work required from one of the posted locations (Charlotte, NC, Chandler, AZ, or Irving, TX)