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Outbound Sales Development Representative (SDR)
Job summary
Work model
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product. We value resilience, transparency, ownership, and customer devotion.
We're growing quickly, and we're looking for an ambitious, tech-savvy, and detail-oriented professional to join our team and make a big impact. As an Outbound SDR, you will work closely with our sales team to generate opportunities through outbound outreach.
What you'll do
- Build pipeline through outbound outreach: Prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota.
- Personalize your interactions: Leverage Muck Rack's tools and prospect insights to make outreach timely, relevant, and informed.
- Prospect strategically: Develop efficient, creative outreach systems tailored to target accounts.
- Plan your day with purpose: Lean on AI-assisted workflows to structure your time and keep your pipeline moving.
- Stay plugged into PR: Monitor industry news to surface timely, relevant outreach opportunities.
- Maintain clean CRM hygiene: Keep lead records, activities, and reporting accurate and up to date in Salesforce.
- Collaborate cross-functionally: Partner closely with Account Executives and Marketing to drive pipeline growth.
- Maintain consistent activity standards: Execute against outreach expectations while balancing quality personalization with high-volume prospecting.
How success will be measured
- Meetings booked, held, and converted to pipeline (S2 opportunities).
- SDR-sourced revenue.
Qualifications
- 1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred.
- Highly accountable and self-motivated, with a growth mindset.
- A natural relationship builder with genuine curiosity and a sales-oriented mindset.
- Exceptional written communication skills.
- Strong phone presence with the ability to build rapport quickly.
- Ability to juggle multiple priorities in a fast-paced, startup environment.
- A quick study with new tools (Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc.).
- Based or willing to work East Coast or Central hours.
- Proactively incorporate AI tools into day-to-day work.
Interview Overview
- 30-minute Recruiter Screen with SDR Manager.
- 1 hour Zoom interview with the hiring manager, including a mock cold call.
- Skills Assessment.
- Panel interview with several members of our team.
- 30-minute Bar Raiser.
Travel & Team Engagement
This role requires up to 10% travel for team collaboration, customer engagements, and company events. Attendance at our annual company offsite is expected.
Salary
In the US, the base salary for this role is $53,000, with $68,000+ in OTE. We take a geo-neutral approach to compensation within the US.
Why Muck Rack?
- Remote Work: Fully distributed team with a permanent remote setup and home office stipend.
- Transparent & Fair Compensation: Competitive geo-neutral pay, 401(k) with employer contributions, and equity opportunities.
- Health & Wellness: Comprehensive medical, dental, vision, disability, and life insurance, plus quarterly wellness stipends.
- Time Off & Family Benefits: 4+ weeks of PTO, paid sick/mental health days, and up to 16 weeks of fully paid parental leave.
- Learning and Development: Transparent pathways for promotion, plus unlimited access to Coursera and O'Reilly.
- Inclusive, Customer-First Culture: Commitment to equity and valuing diverse perspectives.
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