Change Management Consultant - HYBRID

Job Overview

NTT DATA is seeking a Change Management Consultant for a HYBRID role in Arlington, Texas. We are looking for passionate and innovative individuals to join our growing team.

Day to Day Responsibilities

• Support stakeholder engagement and change readiness activities aligned to project milestones, deployment phases, and go-live activities.
• Identify impacted stakeholder groups and assess change impacts, readiness, and support needs by role, location, and level of impact.
• Partner with change management and training teams to define communication and learning needs that support adoption and sustained use.
• Contribute to the development of targeted communications and engagement materials, including stakeholder updates, FAQs, change impact summaries, and go-live support content.
• Develop and maintain identity access management (IAM) specific change and enablement materials, including access change explanations, role impacts, and go-live readiness content.
• Translate technical and process changes into clear, actionable information that helps stakeholders understand expectations and required behaviors.
• Engage with business leaders, subject matter experts, and project teams to gather input, validate impacts, and reinforce sponsorship and alignment.
• Collaborate with training teams to ensure learning approaches, timing, and reinforcement activities align with change impacts and audience needs.
• Coordinate with internal communications partners to align messaging, channels, and timing with broader enterprise communication strategies.
• Participate in project and change management working sessions to stay aligned on decisions, risks, and upcoming stakeholder impacts.
• Track stakeholder engagement, communication, and training-related deliverables, and incorporate feedback to continuously improve adoption outcomes.

Minimum Requirements

• 5+ years of demonstrated experience producing technical or change enablement content for enterprise technology or SaaS implementations, including role-based guidance, process changes, and operational impacts.
• 5+ years of experience identifying change impacts and translating them into engagement, communication, and training needs.
• 5+ years of strong technical writing capability, with experience translating IAM, security, or access-related concepts into clear, consumable guidance for business and technical audiences.

Desired Skills

• Direct experience supporting IAM platform migrations (e.g., SailPoint), including access model changes, provisioning workflows, and post-go-live adoption support.
• Experience developing change, communications, or enablement content specifically for security or compliance-driven initiatives, where accuracy and precision are critical.
• Experience partnering with technical SMEs to validate IAM-related communications, FAQs, and end-user guidance prior to deployment.
• Experience working in structured project or program environments.
• Ability to manage multiple priorities and deliverables in a fast-paced setting.
• Strong attention to detail, follow-through, and collaboration skills.

Req ID: 368913 Location: Arlington, Texas (US-TX), United States (US) - HYBRID INDHCLSMC #LI-NorthAmerica

About NTT DATA

NTT DATA is a global technology services leader committed to accelerating client success and positively impacting society. We are a top-tier provider of AI and digital infrastructure services, with extensive capabilities in enterprise AI, cloud, security, and more. Our consulting and industry solutions help organizations navigate the digital future. As a Global Top Employer with experts in over 50 countries, we offer access to a robust ecosystem of innovation. NTT DATA is part of NTT Group, investing over $3 billion annually in R&D.

We prioritize local hiring and offer flexible work arrangements, though these may be subject to client requirements. NTT DATA recruiters will only use @nttdata.com and @talent.nttdataservices.com email addresses.

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NTT DATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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