Senior Communications Specialist

Role Overview

OpenGov is looking for a Senior Communications Specialist to own how we communicate with employees and how we show up across our owned channels.

This role is responsible for making sure what we say—internally and externally—is clear, consistent, and easy to understand. You will take company priorities, product updates, and customer impact and turn them into messaging that employees understand and that shows up across channels like Slack, LinkedIn, and our careers site.

This is a hands-on role for someone who can operate independently, make decisions without a playbook, and consistently deliver high-quality communication across multiple channels.

Key Responsibilities

Internal Communications

• Write and manage company-wide communications (Slack, email, announcements, leadership updates).
• Establish and run a clear, consistent cadence for internal communication.
• Partner with the leadership team to communicate priorities and key updates.
• Ensure employees understand what's happening across the company and why it matters.

Employer Branding

• Ensure candidates understand what OpenGov does, why it matters, and what it's like to work here.
• Own and improve the careers site and candidate-facing messaging.
• Develop employee stories that reflect real work, real impact, and real teams.
• Partner with the People team to support priority hiring needs with clear messaging.

Corporate Social Media

• Run OpenGov's corporate social channels.
• Build a consistent, high-quality presence that reflects company priorities, culture, and momentum.
• Support leaders and employees in showing up on social in a way that is aligned and authentic.
• Turn company moments (product launches, customer wins, events) into clear, simple posts.

Operational Excellence

• Produce content across internal and external channels on a weekly cadence.
• Turn complex ideas into clear, concise messaging.
• Use AI tools to draft, iterate, and scale content efficiently.
• Respond quickly to company and market moments when needed.
• Track engagement across internal communications, social channels, and employer brand efforts.
• Use data and feedback to improve clarity, consistency, and reach over time.

Benefits

• Work from anywhere
• Unlimited vacation
• Mission-driven colleagues
• World-class healthcare
• Professional development