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Orchestrate Consulting Group

Customer Service Scheduler and Office Administrator

Job summary

United States

Work model

Hybrid · 5 days home
3 weeks ago
Job description

Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.

Employer Industry: Home Inspection Services

Why Consider This Job Opportunity

  • Competitive hourly pay based on experience
  • Performance-based bonus opportunities
  • Full-time remote position offering flexibility
  • Paid training provided to enhance your skills
  • Supportive team culture fostering collaboration and growth
  • Opportunity for advancement and professional development

What To Expect (Job Responsibilities)

  • Answer inbound phone calls, emails, text messages, and online inquiries to assist clients
  • Schedule and confirm inspection appointments while coordinating inspector availability
  • Maintain accurate customer information and update appointment records in the CRM
  • Provide exceptional service to real estate agents and strengthen referral relationships
  • Manage calendar changes, reschedules, and cancellations to ensure smooth operations

What Is Required (Qualifications)

  • Minimum of 2 years of customer service, scheduling, inside sales, or call center experience
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in multiple software systems simultaneously
  • Reliable internet connection and a dedicated home office environment

How To Stand Out (Preferred Qualifications)

  • Experience in real estate, mortgage, title, insurance, or home services
  • Familiarity with CRM systems like HubSpot or Salesforce
  • Prior inside sales or appointment-setting experience
  • Experience working remotely in a similar role

#HomeInspection #CustomerService #RemoteWork #CareerGrowth #TeamCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#OrchestrateConsultingGroup