Business Development Specialist (Hybrid Work Schedule)

About Parts Town

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town does things a little differently. We prioritize our Core Values, with safety as the first priority. We also look for unique enthusiasm, high integrity, and the courage to embrace change.

Parts Town's workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

Perks

• Parts Town Pride -- check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• Comprehensive traditional benefits: health insurance, 401(k)/401(k) match, employee assistance programs, and time away.

The Job at a Glance

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Retail Chain Customers. As a sales professional, you will proactively manage your day by placing a high volume of outbound calls, viewing each call as an opportunity to form a personal connection with customers. Your mission is to understand customer challenges and utilize the Parts Town value proposition to find solutions. You are proactive and passionate about facilitating all aspects of the sales process, including identifying new opportunities, developing sales solutions, closing sales, negotiating pricing, and providing outstanding customer service and follow-up.

A Typical Day

• Place a high volume of outbound calls (40 ) to new and existing customers.
• Identify, cultivate, and build new customer partnerships with Chain Customers in the HVAC space by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge of Retail food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).

To Land This Opportunity

• 1-3 years of experience in an inside sales business development, customer development, or account management role.
• Experience using Excel & Microsoft Office.
• Passion for building something new and solving problems.
• Enjoy meeting new people and have the drive to build long-standing partnerships.
• Proactive and organized — taking initiative and following through are a must.
• Resilient — viewing rejection as an exciting challenge.
• Fantastic communication skills & proficient in English (verbal and written).

About Your Future Team

Our team values transparency and is committed to ensuring team members feel appreciated and supported. We prioritize a positive workplace culture where collaboration, growth, and work-life balance are celebrated.

Salary Range: $55,094.88-- $74,352.58 annually ($26.48 -- 35.74 hourly)

Parts Town is a pay-for-performance company. In addition to base pay, some roles offer a profit-sharing program and an annual bonus. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.

We are an E-Verify employer.

E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish