About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our client is a five-star luxury hotel offering a rare blend of historic grandeur and modern hospitality. Team members are part of a world-class hospitality brand that serves high-profile international guests and delivers exceptional, detail-driven service standards. Employees benefit from exposure to luxury operations, premium dining and events, and strong opportunities for professional growth within the hospitality industry.
About the Role
The Finance Assistant (AR) is responsible for supporting end-to-end Accounts Receivable (AR) operations, ensuring accurate billing, timely collections, proper reconciliation, and strict adherence to hotel financial policies and procedures. The role also includes cross-functional support across AR, F&B reconciliation, commissions, credit control, and month-end reporting activities.
What you'll do
Billing, Invoicing & Collections
- Ensure City Ledger invoices are issued accurately within one working day
- Ensure individual invoices are sent within 1 working day and group/event invoices within 5 working days
- Process pro forma deposit invoices according to contract terms
- Ensure deposits are collected prior to events taking place
- Monitor customer balances and perform timely billing and collections
- Follow up on outstanding invoices, including accounts aged over 60 days
- Ensure no open folios remain at end of day
- Apply credit holds where necessary and monitor credit compliance
Reconciliations & Payments
- Process and reconcile all payments on a daily basis
- Allocate cheque and BACS payments/deposits accurately
- Reconcile guest ledger balances daily, ensuring proper backup and payment methods
- Reconcile and process UK and foreign guest commissions for payment
- Prepare monthly accruals for commissions on the first working day of the month
- Reconcile commissions for online travel agents and third parties regularly
- Process refunds for overpayments when applicable
- Reconcile vouchers (SK Chase, Amazon, hotel vouchers, etc.) on a weekly basis
Reporting & Month-End Tasks
- Prepare month-end AR reports and reconciliations in line with policies
- Prepare PM reports for credit meetings and take meeting minutes
- Send weekly paymaster lists
- Prepare and monitor aging reports and outstanding balances
- Raise intercompany invoices
- Assess risks through annual review of risk registers
Credit Control & Compliance
- Ensure credit is granted only to approved companies
- Authorize new credit accounts after strict vetting and review annually
- Monitor adherence to agreed credit terms
- Liaise with departments to ensure timely debt collection
- Prevent and manage credit card chargebacks
- Ensure compliance with AR SOPs at all times
F&B, Revenue & Operational Support
- Check and manage monthly paymasters for F&B and vouchers
- Reconcile banqueting invoices and validate postings and cover counts
- Assist with F&B reconciliation and daily revenue reporting
- Check banquet postings against system reports (Simphony and Opera FIN20)
- Verify food averages, serving periods, and cover counts
- Complete F&B summary and distribute daily revenue reports
Cross-Functional & Cover Duties
- Cover full AR responsibilities when required, including month-end procedures
- Support team members during holidays or absences
- Assist with IA-related tasks such as revenue journals and F&B reporting
- Support GC tasks such as F&B discounts
- Provide administrative support for other accounting duties as needed
- Maintain vendor records and assist in obtaining required documentation (e.g., W9s, bank details)
- Process Concur expenses and ensure timely reimbursements
- Maintain AP/AR documentation and records when required
Work Schedule: Monday to Friday, 9:00 AM--5:30 PM BST (4:00 PM -- 12:30 AM PH Time)
Work Arrangement: Remote
What You Bring
- High level of attention to detail, with strong accuracy in data entry and processing
- Strong numerical, analytical, and problem-solving skills
- Foundational knowledge of accounting and bookkeeping principles
- Proficiency in Microsoft Excel, including spreadsheets, formatting, and basic reporting
- Strong organizational skills, with the ability to manage multiple tasks and priorities effectively
- Ability to work independently while collaborating within a remote team environment
- Clear and professional communication skills, both written and verbal
- Customer-focused mindset with a commitment to service quality
- Demonstrates reliability, accountability, and a strong work ethic
- Comfortable working in a fast-paced, detail-oriented environment
- Experience with Opera or Symphony, and Microsoft Business Central/Dynamics is an advantage
Our Hiring Process
We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer , supervised by Human Talent Acquisition Experts who will support your entire application journey.
Our AI Expectations: While we encourage you to use AI for CV refinement and research , we require that allinterviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.
What You'll Get
At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.
- **Meaningful work & Growth:**We take every opportunity to stretch ourselves and deliver an excellent client experience.
- **Employee as our biggest asset:**We are genuinely invested in our people's career and welfare.
- **Global reach & local impact:**Get to work with high-growth startups and dynamic companies from the comfort of your own home.
- **Powering global startups:**We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.