Practice Director

One of Pine's portfolio companies is seeking a Practice Director to set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business.

This is a senior leadership role for someone who thrives at the intersection of people, strategy, and execution.

This is a full-time remote role.

What You'll Do

Strategy & Goal Setting

• Develop and communicate the strategic direction and goals of the practice in alignment with broader organizational objectives.
• Create and execute on initiatives that move the practice forward — and adjust course when the market demands it.
• Partner with leadership to build annual OKRs and drive accountability toward achieving them.

Team Leadership

• Manage and mentor Practice Managers who oversee project managers, consultants, solution architects, developers, and team leads.
• Provide guidance and support across the practice as a whole, fostering a high-performance, people-first culture.
• Monitor and optimize team utilization to maximize efficiency and productivity.

Methodology & Best Practices

• Set the direction for practice methodologies, ensuring the team operates consistently and at a high standard.
• Stay current with industry trends and emerging best practices to keep the practice competitive and innovative.

Escalation & Issue Resolution

• Serve as the senior escalation point for complex client and project issues — bringing calm, clarity, and resolution when it matters most.

Talent & Skillset Development

• Identify skill gaps within the team and build strategies for training, upskilling, and long-term development.

SOW Review & Commercial Management

• Review Statements of Work to ensure alignment with practice goals.
• Negotiate credits and manage client expectations to protect both satisfaction and profitability.

Financial Ownership

• Own the financial performance of the practice — including revenue targets, utilization goals, profitability, and cost management.

Tooling & Application Decisions

• Contribute to decisions around the tools and applications that support practice operations, with an eye toward efficiency and scalability.

What They're Looking For

Required

• Proven leadership experience in a consulting practice, professional services firm, or similar environment.
• Strong understanding of project management methodologies and how they apply in a fast-moving consulting context.
• Financial acumen — comfortable owning a P&L, managing utilization targets, and driving revenue goals.
• Exceptional communication and interpersonal skills, with a demonstrated ability to lead, motivate, and develop teams.
• Track record of building and executing strategic plans that deliver measurable business outcomes.
• Ability to thrive in a fast-paced, dynamic environment and adapt as priorities shift.
• Bachelor's degree in a relevant field, or equivalent experience.

Nice to Have

• Experience in a Microsoft Dynamics or ERP consulting environment.
• Familiarity with SOW development, credit negotiations, and professional services commercial models.
• Experience partnering with executive leadership on OKR frameworks and organizational planning.