HRIS Specialist
Salary Range: $65,000 - $80,000 base salary + annual bonus potential.
Location: 100% remote in the United States. Potbelly does not support remote work from Alaska, California, and Hawaii.
Potbelly Sandwich Shop is seeking a friendly and outgoing HRIS Specialist to join our team. We offer a fast-paced, friendly environment where good vibes and great careers are a way of life.
What's In It For You:
- Competitive pay with performance-based annual raises
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
Note: You must meet and maintain all eligibility requirements to qualify if hired.
Job Title: Specialist, HRIS Department/Function: Human Resources Location: Support Center Reports to: Manager, HR Operations & Compensation Job Level: 1 Job Band: Specialist/Administrator Employment Type: Full-Time, Exempt Travel Requirements: Rarely
GENERAL DESCRIPTION
The HRIS Specialist is responsible for maintaining and optimizing the Human Resources Information System (HRIS). This includes monitoring system operations, daily maintenance, data exchange, ensuring data integrity, developing reports, and creating user-friendly tools.
Responsibilities:
- Support day-to-day HRIS operations, including system configuration, data integrity, and troubleshooting.
- Act as a point of contact for HRIS inquiries, providing timely resolutions or escalating issues.
- Participate in HRIS business requirements analysis, system testing, and change management for implementations, upgrades, and enhancements.
- Create and maintain various reports and analytics for stakeholders.
- Partner to build and enhance HR and people analytics tools for impactful insights.
- Develop and update system use documentation for practitioners and end-users.
- Handle security changes, new user setups, and password resets.
- Resolve HRIS system issues and act as a subject matter expert for HRIS, Self Service, and other HR systems (e.g., ATS, engagement surveys).
- Conduct regular audits and data checks to identify and resolve data inconsistencies.
- Participate in efforts to improve data integrity and standardize processes.
- Test new system functionality and integrations.
- Collaborate with stakeholders to understand system requirements and develop solutions.
- Configure ADP Manager and Employee Self Service workflows and communications.
- Assist with maintaining electronic employee personnel files according to guidelines.
- Assist with the administration of unemployment inquiries and hearings.
Experience and Education:
- High School degree required; College coursework preferred.
- 2-4 years of experience with an HRIS system in a back-up administrator or super user role.
- 1-2 years of report writing experience using report writing applications.
- Intermediate knowledge of MS Office, especially Excel; some knowledge of PowerPoint.
What You Bring to the Table:
- Adherence to The Potbelly Way.
- Friendly and customer service-oriented demeanor.
- Strong written and verbal communication skills.
- Ability to thrive in a fast-paced environment.
- Team player mentality, fostering a collaborative and inclusive work environment.
- Detail-oriented with a high degree of accuracy and organization.
- Experience with HRIS Platforms (ADP or Workday preferred).
- Strong problem-solving and troubleshooting abilities.
- Ability to work 45-55 hours/week as needed.
- Ability to work remotely with occasional in-person collaboration or travel.
Potbelly Sandwich Works may use AI-assisted tools in its hiring process. All final employment decisions are made by people. If you have questions about AI usage or need accommodation, please contact [email protected].
Potbelly is committed to creating a welcoming and respectful environment. We are an equal opportunity employer.
Application Deadline: Applications must be submitted by [6/30/2026]. The posting may close earlier if a suitable candidate is selected.