Network Engineer I IS - Network Services - Remote

Job Description

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

The Network Engineer I is an entry-level technical role within the LAN Engineering team, responsible for supporting the design, deployment, and ongoing operation of enterprise local area network (LAN) infrastructure. This role focuses on foundational network engineering tasks, troubleshooting, and adherence to established enterprise standards to ensure reliable and secure connectivity across clinical and business environments.

Key Responsibilities

• Support the installation, configuration, and maintenance of LAN infrastructure, including switches, access layers, and associated connectivity within IDF and MDF environments.
• Perform basic troubleshooting of network issues, including connectivity problems, interface errors, VLAN misconfigurations, and port-level incidents.
• Assist in implementing network changes, including adding or modifying access switches, VLAN assignments, and uplink connectivity.
• Monitor network performance and escalate complex issues as needed to senior engineers.
• Follow established enterprise network standards, naming conventions, and operational processes to ensure consistency and compliance.
• Collaborate with cross-functional teams to support site deployments, upgrades, and remediation efforts.
• Document configurations, changes, and troubleshooting steps to support operational continuity and knowledge sharing.

Technical Expectations

• Foundational understanding of networking concepts, including:
  • Layer 2 switching (VLANs, trunking, spanning tree basics)
  • Basic Layer 3 concepts (IP addressing, default gateways, routing fundamentals)
• Familiarity with enterprise networking hardware (e.g., Cisco, Meraki, or equivalent).
• Basic troubleshooting and problem-solving skills in a network operations environment.
• Strong attention to detail and ability to follow documented standards and procedures.
• Effective communication skills and ability to work within a team environment.

Required Qualifications

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or an equivalent combination of education and experience.
• 1 year of related experience.
• Some experience in automation, specifically related to deployment, recovery, or other manual processes. Scripting with one of PowerShell, Perl, Ansible, VB Script, Python, or SQL.

Preferred Experience/Certifications

• Associate-level certification (e.g., CCNA or equivalent).
• Exposure to enterprise LAN environments, including structured cabling and access layer deployments.
• Familiarity with network monitoring tools and ticketing systems (e.g., ServiceNow).
• Exposure to using AI-assisted tools to improve engineering productivity.
• Familiarity with AI-enabled operational workflows.
• Basic understanding of responsible AI use in an enterprise environment.
• Interest in leveraging AI to enhance network operations, efficiency, and service quality.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Us

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." We foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers serve in over 50 hospitals and 1,000 clinics across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.