Program Manager - II

Position Details

• Location: Alpharetta, Georgia (Hybrid: 2-3 days in office)
• Duration: Contract
• Job ID: 177027
• Pay Range: $55/hr - $60/hr on W2

Job Overview

We are seeking a skilled and experienced Program Manager to join our team in Alpharetta, Georgia. The ideal candidate will have 3-5 years of experience in project management, with a strong background in both Waterfall and Agile frameworks. This role requires a dynamic individual who can lead product migration projects, manage vendors, and effectively communicate with stakeholders.

Responsibilities

• Develop project tracking tools and systems to accurately document milestone completions, project issues, project jeopardies, and overall project completion.
• Deliver written and oral executive-level reporting, presentations, and communications.
• Provide management with project status updates, feedback, and appropriate reporting on key process-focused objectives.
• Lead stakeholder meetings with external vendors and present findings and recommendations to cross-functional teams.
• Establish and maintain strong cross-functional partnerships across levels of the business.
• Support larger insights program objectives, such as aligning employee listening with customer and business metrics through dashboards and text analytics.
• Work cross-functionally to identify root causes and resolve pain points involving processes, policies, and systems.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Project Management Skills with experience in both Waterfall and Agile frameworks.
• Experience leading product migration projects.
• Technical product knowledge and technical literacy, including architecture knowledge.
• Strong verbal and written communication skills.
• Good analytical and vendor management skills.
• Proficiency in project management tools such as Smartsheets.
• Experience with G-Suite, Slack, and migration tools.
• Capability to thrive in a dynamic, fast-changing environment that requires multi-tasking.
• Experience working in customer-support functions such as sales or customer service.
• Experience working across channels and work groups.
• Experience analyzing complex problems, considering diverse perspectives, and devising effective, innovative solutions.
• Experience working within the Technology or Telecommunications industry.
• PMP Certification or training preferred.
• Knowledge of Agile, Lean, and Six Sigma methodologies.

About PTR Global

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada.

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