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Raymond James Financial, Inc.

Senior Workday Business Analyst (IT)

Job summary

Memphis

Work model

Hybrid · 2 days home
1 month ago
Job description

Hybrid Work Model

This position follows our hybrid work model. The selected candidate is expected to be in the office a minimum of 50% per month at one of the following locations: St. Petersburg, FL; Memphis, TN; Southfield, MI;

Responsibilities

  • Act as the central communication point between HR/Payroll business partners and IT teams.

  • Gather, analyze, and document business and system requirements.

  • Define and recommend Workday functional designs across business processes, reporting, integrations, analytics, and security (no direct production configuration).

  • Create and maintain clear documentation, including:

    • Business Requirements Documents (BRDs)
    • Functional design specifications
    • Process flows, diagrams, and current/future-state models
  • Translate complex business needs into actionable functional guidance for technical and configuration teams.

  • Analyze current-state processes, identify gaps, and recommend improvements aligned to Workday best practices.

  • Support data analysis and troubleshooting related to production issues and enhancements.

  • Partner with testing teams to define test scenarios, develop test scripts, and support system and integration testing.

  • Coordinate and support User Acceptance Testing (UAT) and functional readiness activities.

  • Work closely with Project Managers and developers on estimates, timelines, and delivery status.

Knowledge, Skills, and Experience

  • Strong experience with Workday HCM ; integration experience and Workday Studio are a plus.

  • Advanced skills in business analysis, requirements gathering, and functional design.

  • Proven ability to create process diagrams and clear, structured documentation.

  • 3--5 years of Business or Technical Analyst experience.

  • 3+ years of Workday HCM experience , preferably across multiple modules (e.g., Core HCM, Payroll, Recruiting, Talent, Compensation, Benefits).

  • Enterprise and/or financial services experience preferred.

  • Global Workday experience a plus.

  • Excellent written and verbal communication skills, with the ability to engage senior business and IT stakeholders.

  • Solid understanding of SDLC and Agile/Waterfall delivery models.

  • Ability to analyze complex processes, synthesize information, and make sound recommendations.

  • Highly organized, detail-oriented, and collaborative.

Licenses / Certifications

  • Workday Pro Certifications preferred