Remote Receptionist & Administrative Coordinator

About Our Client

This organization is a commercial litigation and business law firm based in New York City. It serves companies and executives by combining legal strategy with practical business insight to address challenges in commercial litigation, partnership disputes, and corporate matters. Currently experiencing growth, the firm is investing in systems, processes, and team development while fostering a culture of initiative, accountability, and clear communication.

About the Opportunity

The Remote Receptionist & Administrative Coordinator plays a vital role in managing inbound communication and supporting client coordination in a fully remote capacity during Eastern Time hours. This position significantly influences the experience of prospective and existing clients by ensuring timely, professional handling of all inquiries and maintaining efficient administrative workflows. The role requires ownership, responsiveness, and the ability to manage multiple priorities in a dynamic professional-services environment, contributing to the firm's operational excellence and client satisfaction.

Responsibilities

• Manage all inbound communication, ensuring prompt, professional handling and effective routing.
• Capture and direct prospective client information to appropriate next steps without delay.
• Maintain accurate, real-time records of interactions for team visibility and follow-through.
• Coordinate scheduling for consultations and internal meetings.
• Handle voicemails, missed calls, and follow-ups with a same-day response standard.
• Support administrative workflows including data entry, document handling, and internal coordination.
• Monitor communications for urgency and escalate time-sensitive matters appropriately.
• Identify inefficiencies and contribute to process improvements over time.

Qualifications

• Minimum 3 years of experience in receptionist, administrative, or client-facing support roles within professional services; legal industry experience is a plus.
• Highly organized with strong attention to detail.
• Strong verbal and written communication skills with a polished, professional tone.
• Ability to manage multiple priorities and remain calm under pressure.
• Proficient with CRM platforms, phone systems, and scheduling tools.
• Reliable, responsive, and self-directed in a remote work environment.
• Adaptable and able to manage change effectively.
• Availability to work standard Eastern Time business hours.

Pay Range and Compensation Package

• Base salary: $40,000 - $55,000 annually.

Benefits & Perks

• Health insurance with up to 100% employer contribution.
• Dental, vision, disability, and life insurance.
• 401(k) with employer contribution.
• Paid time off including vacation, holidays, and personal days.
• Fully remote work environment.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.