Virtual Client Support Associate

About Our Client

Globe Life AO operates in the insurance and benefits space, addressing the challenge of connecting working families with appropriate benefit programs. The organization partners with unions, credit unions, and veteran organizations across the United States, providing fully remote service focused on client support, professional development, and career growth. With over 70 years of experience, the organization serves a broad network and emphasizes long-term growth for its associates.

About the Opportunity

The Virtual Client Support Associate role is designed to engage with individuals who have requested information about available benefits. The position involves guiding conversations to provide clear information, answering questions, and facilitating next steps, all while maintaining strong client relationships. This role contributes to the organization's mission by ensuring clients receive professional support through virtual interactions and ongoing communication.

Responsibilities

• Conduct virtual meetings with clients using Zoom
• Guide individuals and families through benefit programs
• Respond to client questions and assist with next steps
• Support clients during onboarding and maintain ongoing communication
• Manage simple digital records and scheduling
• Deliver professional, client-focused service consistently
• Participate in training, mentorship, and development sessions

Requirements

• Authorization to work in the United States
• Access to a laptop or computer with a camera and reliable internet connection
• Strong communication and organizational skills
• Ability to work independently
• Coachable, motivated, and goal-oriented mindset

Pay Range and Compensation Package

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Benefits & Perks

• 100% remote work location anywhere in the U.S.
• Flexible scheduling
• Full training provided; no prior experience required
• Ongoing mentorship and professional development
• Clear path for advancement into leadership roles
• Supportive, growth-focused team environment

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.