Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions---we identify and validate them from customer-focused organizations directly.
Employer Industry
Transportation and Logistics
Why Consider This Job Opportunity
- Salary of $18 per hour
- Opportunity for career advancement from part-time to full-time based on performance
- Flexible remote work option after initial training
- Supportive and collaborative work environment
- Chance to be the first point of contact and positively impact customer satisfaction
- Comprehensive training provided to ensure success in the role
What To Expect (Job Responsibilities)
- Answer customer inquiries in a professional and timely manner
- Provide accurate information about products and services
- Resolve customer issues or escalate them when necessary
- Document customer interactions in the company system
- Follow company policies, procedures, and quality standards, including data entry
What Is Required (Qualifications)
- Must be able to attend 1 week of in-person training in Baldwin, NY
- Previous customer service experience preferred, but not required
- Strong communication skills (verbal and written)
- Comfortable using computers and basic software tools
- Reliable high-speed internet and a dedicated in-home office away from background noise
How To Stand Out (Preferred Qualifications)
- Punctual, dependable, and able to follow directions
- Must live within 30 minutes of Farmingdale, NY
#Transportation #CustomerService #RemoteWork #CareerGrowth #Logistics
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#ResonanceCXPartners