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About Rithum™
Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
Job Overview
This is a remote position open to candidates in the USA.
As a Senior Product Manager, you will own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform, leveraging AI to drive product development and enhance client experiences.
Responsibilities
- Be the owner of your product and drive the long-term vision for the world's leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
- Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
- Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
- Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
- Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
- Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
- Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
- Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
- Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
- Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
- Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
- Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.
Skills
- 3+ years of proven product management experience within the SAAS industry with a complex enterprise-level product.
- Experience as a Product Manager working on AI‑powered products, AI workflows, or data & insights platforms.
- Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business.
- Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms.
- Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams.
- Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs.
- Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment.
- Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment.
- Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions.
- Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery.
- Comfortable presenting product strategy and impact to stakeholders across all levels of the organization.
- Analytically minded with proficiency in data-driven decision making and experience with product analytics tools.
- Experience collaborating with large clients—our clients are some of the biggest in commerce.
- Positive & growth-oriented mindset with a strong bias to action.
- Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience.
- Ability to explain technical concepts to non-technical audiences.
- Ability to work in fast-paced environments and manage multiple projects simultaneously.
- Bachelors or Advanced degree.
- 5+ years of product management experience.
- PM experience at a top tech company or fast-growing startup preferably in eCommerce.
- Intrapreneurial/founder mindset.
- Experience working on a global product management team.
Benefits
- Medical, dental, and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.
- 401(k) match: A 6% match.
- Paid Time Off: Competitive package with 20 days of PTO, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day. PTO increases to 22 days at 3 years of service, and to 25 days at 5 years.
- Caregiver Leave: 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.
- Insurance: Accident, critical illness, and hospital indemnity insurance.
- Additional Benefits: Pet insurance, legal assistance and identity theft insurance plans, life insurance (2x salary).
- Wellness & Development: Access to the Calm app and the Employee Assistance Program, $65/month Remote work stipend for internet, culture and team-building activities, tuition assistance, career development opportunities, and charitable contribution match up to $250 per year.
Company Overview
Rithum is a provider of cloud-based e-commerce fulfillment and marketing solutions for large retailers, marketplaces, and consumer brands. Founded in 1997 and headquartered in Atlanta, Georgia, USA, Rithum has a workforce of 501-1000 employees.
Website: https://www.rithum.com
Company H1B Sponsorship
Rithum has a track record of offering H1B sponsorships, with 2 in 2025 and 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.