Sales Support
We are looking for a detail-oriented Sales Support specialist to join our client's team that is based in Chatsworth, California. In this Contract to permanent role, you will assist with various sales processes, ensuring seamless operations and excellent customer service. This is an exciting opportunity to contribute to a dynamic team and grow your career in sales support. Position is 100% remote and must be able to commit to part time schedule - Monday - Friday 9am-2pm.
Candidates based in Nevada are highly preferred but not required.
Responsibilities:
- Process and manage customer orders with accuracy and efficiency, ensuring timely entry into company databases.
- Provide support to the sales team by handling inbound and outbound sales inquiries.
- Assist in maintaining up-to-date records of sales activities and customer interactions.
- Coordinate with internal departments to ensure smooth order fulfillment and delivery.
- Address post-sales inquiries and resolve customer concerns to ensure satisfaction.
- Support inside sales efforts by preparing quotes and proposals for clients.
- Monitor and follow up on pending orders to ensure deadlines are met.
- Contribute to the optimization of sales processes by identifying areas for improvement.
- Generate reports and provide insights to the sales team for better decision-making.
Requirements:
- Minimum of 2 years of experience in a sales support or customer service related role.
- Proficiency in order entry and database management.
- Strong communication skills, both written and verbal, for handling customer and team interactions.
- Experience with inbound and outbound sales activities.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Familiarity with post-sales support processes and customer service.
- Detail-oriented with excellent organizational skills.
- Proactive problem-solving skills and a commitment to delivering high-quality results.
TalentMatch®
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