Talent Manager/ Recruiter

Internal Opportunity: Talent Manager -- Administrative & Customer Support (ACS)

We are excited to share an internal opportunity for a Talent Manager supporting our Administrative & Customer Support (ACS) practice. This role is ideal for someone who enjoys a mix of sales, recruiting, and relationship management, and wants to directly impact both candidate careers and branch success. The Talent Manager plays a critical role in growing the business by recruiting strong talent, driving placements, and maintaining high levels of engagement with contract employees.

Key Responsibilities:

• Recruit, interview, and place administrative and customer support professionals with client organizations
• Drive sales activity through candidate marketing, outbound calls, and redeployment efforts
• Build and maintain a strong pipeline of active and placeable candidates
• Partner closely with Practice Directors to identify opportunities and fill open job orders
• Conduct candidate qualification calls, interview prep, and career coaching
• Manage ongoing relationships with contract employees through regular check-ins and performance management
• Own redeployment strategy to maximize associate retention and hours worked
• Manage onboarding steps including background checks, drug screens, and start coordination
• Meet activity and production goals in a fast-paced, performance-driven environment

Qualifications:

• Strong communication and influencing skills
• Sales mindset with comfort making outbound calls and promoting candidates
• Strong time management and organization skills
• Ability to work with urgency and handle multiple priorities
• Previous staffing, recruiting, sales, or customer-facing experience preferred
• Bachelor's degree preferred or equivalent experience

What Makes Someone Successful in This Role:

• Competitive and goal-oriented mindset
• Strong personal accountability and follow-through
• Comfort with both recruiting and sales conversations
• Ability to build trust quickly with candidates and clients
• Resilience and adaptability
• Team-first mentality

Why Consider This Role:

• Clear career path within Robert Half
• Opportunity to build sales and recruiting skills simultaneously
• Direct impact on office performance and growth
• High visibility role within the branch
• Strong earning and promotion potential for top performers
• Hybrid work model, 1-2 days remote, 3-4 in office
• Base Salary plus monthly commission structure

JOB REQUISITION

Talent Manager -- Administrative & Customer Support (ACS)

Job Summary

Our Talent Managers work in a team environment and have responsibility for developing and growing business with new and current clients. Talent Managers market our services via telephone, video, and in-person meetings with hiring managers and decision-makers supporting administrative, customer support, and office operations functions. Additional responsibilities include recruiting, interviewing, and matching highly skilled Administrative and Customer Support professionals with clients' projects, contract assignments, and contract-to-permanent opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local networking events to increase Robert Half's presence in the local business community.

Additional Responsibilities:

• Develop and maintain strong candidate pipelines through sourcing, referrals, and networking
• Market top talent to clients to drive placements and expand business opportunities
• Manage ongoing consultant relationships including performance check-ins and redeployment efforts
• Provide interview preparation and career guidance to candidates
• Partner with Practice Directors to prioritize job orders and ensure timely delivery
• Meet activity and production goals in a metrics-driven environment
• Build long-term relationships with both candidates and clients
• Participate in team collaboration to support branch growth

Qualifications:

• Bachelor's degree preferred
• 1+ years of experience in recruiting, staffing, sales, or customer-facing roles preferred
• 2+ years of experience in business development or working in a metrics-driven environment preferred
• Prior success working in a fast-paced environment requiring strong communication and organization skills
• Ability to market candidates and build detail-oriented relationships
• Working knowledge of Microsoft Office Suite and CRM tools (Salesforce preferred)
• Knowledge or familiarity with administrative, customer support, or office operations functions preferred
• Positive attitude and a detail-oriented, engaging approach

FOR IMMEDIATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new permanent earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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