IT Technology Services Specialist

Requisition ID: 425036
Work Area: Information Technology
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2-3
Original Posting Date: 06/16/2025
Location: Newtown Square, PA
Work Model: Hybrid

Purpose and Objective

SAP America, Inc. seeks an IT Technology Services Specialist at our Newtown Square, PA location to design and develop systems, applications, products, services, and data to optimize/automate business processes.

Expectations and Tasks

• Improve work efficiency and provide expert support in operations.
• Revise and update existing programs and provide required documentation.
• Facilitate the service and product lifecycle.
• Execute technical feasibility studies and solution reviews.
• Define and review technical blueprints for internal IT projects.
• Customize, develop, and implement solutions.
• Execute and support problem management and continuous improvement.
• Participate in de-escalation activities.
• Contribute to the Build to Run engagement and the technical standards and frameworks.
• Manage cloud technologies, associated architectural styles (e.g., microservices, containerization, serverless architectures) and web development stacks.
• Apply agile software delivery processes and industry-standard toolsets for DevOps implementation.
• Apply modern data processing technologies and methods.
• Apply modern SaaS platform, integration, and extensibility concepts.

Education and Occupational Experience

Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and three (3) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience

Experience must involve three (3) years in the following:

1. Evaluate SAP solutions architecture, identify weaknesses, and act on improvement opportunities.
2. Drive strategic SAP direction through determination of short- and long-term IT investment needs.
3. Advise SAP customers on technical requirements, constraints, and technical support throughout the lifecycle.
4. Technical planning, implementation, configuration, and integration of SAP solutions.
5. Collaborate and coordinate with business and internal infrastructure teams to deliver stable and highly available SAP business systems.
6. S/4HANA architecture, conversion, migration path, methodology, and tools.
7. S/4 HANA, BW on HANA, SDI, SDA, HA/DR setup, RTO, RPO, HSR, and BW Multi-Host.
8. SAP cloud solutions and Integration of SAP systems with SCP and BTP.
9. Support project with build activities including Implementations, Upgrades, Migrations, Database Administration, System Copy, System Refreshes, and Client Copy.
10. SNC, SAML, SSL Certificates configurations and renewals.

Travel

Position requires up to 20% domestic travel to various and unanticipated client sites.

Compensation Range Transparency

The annual base salary range for this position is $125,611 - $149,490. The targeted combined range for this position is $125,611 - $166,100. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.