P&C Resource Center Specialist Extern

This position is temporary and/or intermittent in nature. Length of service exceeds 100 hours. This will be a hybrid work experience, requiring an in-person presence approximately 2-3 days per week.

Role Overview

Responsible for supporting Seattle Children's Resource Center within People & Culture with a high level of customer service. Supporting Seattle Children's leaders, current and former employees, as a single point of entry of all HR related information. This team member will handle inbound calls, emails, tickets ensuring prompt, accurate and timely service to all. Provide customer service and guidance to all People & Culture Team members to develop and implement daily improvement initiatives and strategies to better serve our work force. Report on daily activities in order to assist team leads in planning and effectively scheduling staff to meet anticipated workloads.

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills
• Strong interpersonal skills and the ability to work with staff, managers, and executive leaders
• Exercise discretion when processing and navigating confidential or sensitive information
• Able to effectively problem-solve and handle moderately to highly complex problems/issues in standard or emergent situations, and to be innovative and creative
• Able to effectively collaborate in an agile environment, with regular interruptions and changes of priority
• Able to remain highly organized, work independently and prioritize work from multiple sources; and effectively participate as a team member

Required Education and Experience

• Must be at least 18 years of age
• Recent graduate from a local college or technical school
• Strong desire to engage with Seattle Children's workforce in support of their service to patients, families and the community
• Strong desire to participate in mission-driven work

Compensation

$23.00 per hour. This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits .

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children's -- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho -- the largest region of any children's hospital in the country.

Our Commitment

Seattle Children's welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.