About ShiftMed
ShiftMed is the leading and fastest-growing nursing jobs platform in the U.S. with a mission to revolutionize the nurse staffing business. We leverage our technology to empower healthcare professionals to take control of their schedules. Our app enables them to connect directly with facilities to find the best opportunities that fit their needs while earning approximately 20% higher than the industry average.
In the news:
- Featured on NBC's Today Show!
- Recognized on Inc. 5000 fastest growing company list and Deloitte Technology Fast 500™
- ShiftMed has been featured in media outlets such as, USA Today, Yahoo! News, Huffington Post's Thrive Global, Fortune, Nasdaq TradeTalks, Skilled Nursing News, Modern Healthcare, Becker's Hospital Review and Home Health Care News
ShiftMed Setting a New Standard:
- 450,000+ (and counting!) w2 credentialed workers
- Over 12,000,000 hours of care delivered
- 178 markets across 34 states nationwide (and growing!)
- $150 Million 2024 Year to Date cost savings for our clients
- Exclusive Uber Health Partnership, breaking the transportation barrier for healthcare professionals
About Your Role
Collections Management
- Manage assigned client accounts in accordance with contractual payment terms and established credit and collections procedures.
- Utilize a variety of outreach methods---phone calls, emails, and written correspondence---to recover past due balances.
- Accurately document all collection activities and communications in the appropriate systems in a timely manner.
Issue Resolution & Research
- Investigate and resolve issues related to short payments, overpayments, skipped invoices, and unapplied funds.
- Maintain comprehensive documentation of all findings and actions taken to support audit readiness and account accuracy.
- Escalate unresolved or non-compliant accounts to the Credit & Collections Manager as needed.
Reporting & Communication
- Generate and deliver customer aging reports, month-end summaries, and other required reporting in accordance with established deadlines.
- Partner with Area Managers and Directors to develop and implement recovery strategies for high-risk or delinquent accounts.
Administrative Support
- Assist with the weekly matching and distribution of timesheets and invoices, ensuring timely delivery to clients.
- Participate in special projects and support departmental initiatives as assigned.
Requirements and Skills:
- High school diploma required; Associate's degree preferred. Advanced courses in bookkeeping, accounting, or business are preferred
- A minimum of 1 year of experience in collections and accounts receivable is preferred.
- Strong account collection skills
- Computer literacy, specifically with spreadsheet and accounting
- Excellent verbal and written communication skills
- Strong analytical skills
- Ability to reconcile accounts
- Proficiency with numbers
- Ability to work on a team
What You'll Love:
- Competitive hourly rate + bonus eligibility
- Comprehensive health insurance offerings
- Generous PTO
- 401(k) with company match -- up to 3% and eligibility is 1-year of service and 1,000 hours worked
- Company-sponsored life insurance and short-term disability
- Company-provided laptop
- Tremendous growth opportunities to be with a thriving young company disrupting the HealthTech space
- 100% remote work flexibility
When you join our company, you're not just accepting a job. You are making a career move.
ShiftMed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of employment visa at this time.