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Account Director - Microsoft Products & Services
Job summary
Work model
Tech Talent International (TTI) is hiring an Account Director - Microsoft Products & Services for a global IT transformation client based in the Atlanta, GA area. This is a full-time, remote position.
Role Overview
- Type: Full-time, Permanent
- Salary: $140,000 - $150,000 base + uncapped commission (OTE ~$300k)
- Location: Remote (Atlanta, GA)
- Benefits: 3 weeks vacation, unlimited sick days, 401k, and more
What You'll Do
As an Account Director, you will own a dynamic portfolio of accounts, strategically engaging with clients on renewals, solution guidance, technology roadmaps, and digital strategies. You will be responsible for maximizing client business value and ensuring a high-quality experience.
Duties and Responsibilities
Account Expansion
- Develop and manage expansion revenue through cross-sell and upsell strategies.
- Utilize whitespace analysis to map expansion plans.
- Coordinate with internal technical teams and manage CRM opportunities from development to close.
Deal Leadership
- Manage complex, multi-product bids, including RFPs, SOWs, and proposal decks.
- Lead engagement with key partners like Microsoft, AWS, and Oracle.
- Develop pricing models and negotiate contracts.
Strategic Account Management
- Own a portfolio of enterprise accounts ($1M-$4M annual revenue).
- Build deep relationships and develop long-term account plans.
- Conduct regular business reviews and manage the full renewal lifecycle.
- Proactively manage account health, risks, and project deliverables.
Advisory and Relationship Management
- Lead discovery sessions and workshops with client executives.
- Provide industry expertise and best practices.
- Ensure high levels of client satisfaction and reference-ability.
Requirements
- Strong background in selling Microsoft products and services.
- 10+ years of client-facing experience.
- Consultative advisory skill set with project and change management discipline.
- Ability to work effectively at the Executive level.
- Strong commercial, quantitative, and analytical skills.
- Driven, resourceful, and detail-oriented.
- Ability to travel to customer sites as required.