ST

Compliance and Regulatory Manager 3 (Assistant Administrator of Quality and Compliance)

Job summary

Salem

Work model

Hybrid
2 weeks ago
Job description

Initial Posting Date: 06/04/2026

Application Deadline: 06/18/2026

Agency: Department of Human Services

Salary Range: $8,299 - $12,835

Position Type: Employee

Overview

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Lead with Compassion and Quality. Be the Decision-Maker that Transforms People's lives.

The ODHS mission is "To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."

The Oregon Department of Human Services (ODHS), Office of Developmental Disabilities Services (ODDS), is seeking an Assistant Administrator of Quality and Compliance. This role requires a unique blend of strategic vision, executive presence, cultural humility, and technical expertise, with the ability to influence at all levels of the organization while centering equity and service to Oregon's diverse communities.

Summary of Duties

The ODDS Assistant Administrator of Quality and Compliance position reports to the ODDS Quality and Compliance Administrator. The primary duty of this position is to provide oversight and direction to the subordinate managers and ODDS staff in various teams within the ODDS Quality and Compliance Pillar.

This includes programs and services in the following areas:

  • Residential 24-Hour Licensing Unit
  • Foster Homes Licensing Unit
  • Certification/ Endorsement Unit
  • Complaints and Corrective Action Unit
  • Quality Assurance Unit
  • Quality Improvement Unit
  • Assessment and Eligibility Unit

In this position you will demonstrate awareness, understanding and alignment with ODHS Core Values of: Innovation, Integrity, Professionalism, Respect, Responsibility, Service Equity, and Stewardship. These values are foundational to the agency's commitment to becoming an anti-racist organization.

Key Responsibilities

  • Manage and supervise teams responsible for Licensing, compliance, quality improvement, assurance, and project management activities.
  • Develop and oversee strategic quality improvement initiatives in alignment with the ODDS quality framework and management plan.
  • Ensure ODDS services comply with federal and state laws, collective bargaining agreements, regulations, CMS rules, and internal policies, including oversight of licensure, certification, and incident reporting systems.
  • Develop and adhere to a biennial budget for the Quality and Compliance Pillar.
  • Lead efforts to monitor and enhance service quality and effectiveness, including defining and reporting on key quality metrics.
  • Oversee quality assurance reviews of ODDS contractors, including CDDPs, Brokerages, and provider organizations.
  • Oversee abuse and neglect reporting and investigations in collaboration with the Office of Training, Investigations and Safety (OTIS) and the Office of Adult Abuse Prevention and Investigations (OAAPI).
  • Lead the development and implementation of systemwide procedural practices, operational guidelines, and system changes.
  • Develop and respond to legislation related to developmental disability issues related to quality and compliance.
  • Engage individuals receiving services, families, providers, and advocacy groups to gather feedback and inform quality initiatives.

Minimum Qualifications

Seven years of supervision, management, or progressively related experience; OR four years of related experience and a Bachelor's degree in a related field.

Essential Attributes

We are looking for candidates that can respond, provide examples, and demonstrate that they have direct experience that meets the following skills and qualities:

  • Proven experience leading multiple managers, supervisors, or work units in a union represented, complex regulatory, compliance, quality, healthcare, human services, or public-sector environment.
  • Demonstrated ability to establish organizational priorities and successfully oversee complex programs, projects, portfolios, or strategic initiatives.
  • Proven experience holding leaders, managers, supervisors, or professional staff accountable through performance management, coaching, mentoring, and leadership development.
  • Expertise in regulatory compliance, quality assurance, licensing, investigations, audits, oversight functions, corrective action, and risk management.
  • Proven experience leading organizational change, operational improvement, quality improvement, or system transformation initiatives.
  • Demonstrated ability to build alignment across teams, programs, and partners.
  • Demonstrated ability to exercise sound judgment and make defensible decisions involving complex, sensitive, controversial, high-risk, or highly visible issues.
  • Proven experience communicating and collaborating effectively with executives, staff, providers, legislators, Tribal governments, advocacy groups, community partners, and other cross-sector partners.
  • Expertise in budget development, resource allocation, workforce planning, and stewardship of public resources.

Application Instructions

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.

  • Current State of Oregon employees: Apply via your employee Workday account.
  • If you are not a current State of Oregon employee, view this application instructional video.
  • After you submit your application, you will have additional tasks to complete in Workday.
  • The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited.

Working Conditions

  • Works a professional work week, typically Monday through Friday.
  • Manages multiple projects and priorities simultaneously.
  • Regularly handles confidential and sensitive information.
  • Workload and priorities may shift frequently, requiring flexibility and adaptability.
  • Occasional contact with frustrated, upset, or confused employees, clients, agency partners, or members of the public.
  • May require occasional travel, including overnight travel.
  • This position is eligible for hybrid/remote work.

Background Checks and Requirements

  • If selected as a finalist, we will conduct a criminal history and background check.
  • The Oregon Department of Human Services does not offer visa sponsorship.

Benefits

  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases.
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

Contact Information

The recruiter for this position is Gregory Azure. If you contact the recruiter, please include the job requisition number: REQ-201330.