Retail Store Ops Support Specialist

Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly to match skill supply and demand on a real-time basis.

Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business.

Location

Chesapeake, VA preferred. Remote is also fine.

Key responsibilities

• Install, configure, and support Win DSS (Distributed Store Solution) environments including POS terminals, back-office servers, and peripherals
• Maintain and troubleshoot custom retail applications built on the Clarion development platform, including data file management and report generation
• Provide L2 support to store associates and managers, diagnosing and resolving issues with POS, inventory, and reporting systems
• Manage Windows Server environments, user accounts, network connectivity, and peripheral devices (receipt printers, barcode scanners, cash drawers) across store locations
• Perform routine database maintenance, data integrity checks, and end-of-day processing within DSS and Clarion-based systems
• Document technical procedures, escalate unresolved issues to vendors or senior IT staff, and maintain accurate asset and configuration records

Technical skills

• 5 years supporting Win DSS retail environments
• Hands-on experience with Clarion applications
• Proficiency with Windows Server (2016/2019/2022)
• Familiarity with TCP/IP networking and VLANs
• PostgreSQL, SQL or TopSpeed/CTFILE data file knowledge a plus