LMS Busines analyst

Role Overview

We are seeking an experienced Business Analyst (BA) to support the procurement and enterprise-wide implementation of a new Learning Management System (LMS) for a multidisciplinary public sector training institution.

In this role, you will bridge the gap between training operations, IT, and compliance teams to analyze current workflows, define future-state processes, and translate complex business needs into actionable technical requirements.

• Work Arrangement: Remote (Requires a one-time, initial on-site visit to Salem, OR to pick up state-issued equipment)
• Work Location: Salem, Oregon
• Shift: EST
• Interview Mode: Webcam or In-Person

Core Responsibilities

• Stakeholder Engagement: Lead workshops, interviews, and working sessions with diverse teams to gather requirements and resolve conflicting priorities.
• Process Modeling: Document existing training systems, analyze inefficiencies, and design optimized future-state workflows, process maps, and user journeys.
• Systems & Integration Analysis: Inventory interfacing systems (HRIS, records management, scheduling, identity management) and define data flows and system integration points.
• Procurement Support: Assist with RFP documentation, vendor demonstrations, and solution evaluations.
• Implementation & Testing: Support User Acceptance Testing (UAT), clarify requirements during system configuration, and help manage organizational change.

Important Skills & Qualifications

To be successful in this position, your background must include:

• 3-7 Years of BA Experience: Proven track record on complex, large-scale system implementation projects.
• System Integrations: Strong capability in analyzing data flows, system interactions, and technical dependencies.
• Regulated Environments: Experience working within the public sector, public safety, or highly compliance-driven industries.
• Advanced Documentation: Mastery in creating Requirements Traceability Matrices (RTM), gap analyses, use cases, and workflow diagrams.
• Facilitation: Exceptional communication skills to translate needs between technical and non-technical stakeholders.

Preferred Skills

• Experience with LMS implementations or enterprise training platforms.
• Experience supporting formal RFP/procurement processes.
• Certifications such as CBAP, CCBA, or PMI-PBA.

Note: The final candidate will be subject to a standard background check including fingerprinting.