Platform Engineer & Production Support

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available!

Beware of scams. S3 never asks for money during its onboarding process.

Contract Length: 12 Months Location: Charlotte, NC / Irving, TX / Minneapolis, MN Work Model: Hybrid (3 days on-site / 2 days remote) Ref#: 246455

This role focuses heavily on application production engineering, reliability, observability, and operational excellence within cloud-native environments. The ideal candidate will be a hands-on engineer with strong Site Reliability Engineering (SRE), DevOps, and production support expertise who can operate effectively in fast-paced, production-critical environments.

Key Responsibilities

• Lead production support efforts across a portfolio of 20 applications, ensuring stability, performance, and rapid issue resolution.
• Design and build advanced observability, monitoring, and alerting dashboards using Grafana, Splunk, AppDynamics, Prometheus, and related tools.
• Proactively identify risks through gap analysis, anomaly detection, predictive alerting, and intelligent monitoring.
• Troubleshoot complex production issues across distributed microservices environments and reduce MTTR.
• Drive adoption of modern SRE practices including automation, AIOps, and intelligent monitoring solutions.
• Support cloud-native applications running on OpenShift and Kubernetes platforms.
• Collaborate with development teams during release cycles to ensure production readiness and operational support.
• Participate in a 24x7 on-call rotation and respond with urgency during production incidents.
• Mentor engineers and promote best practices across SRE, DevOps, and platform engineering disciplines.
• Operate effectively across multiple responsibilities in high-pressure production environments.

Required Qualifications

• 10 years of platform engineering and production support experience.
• 5 years of experience with:
  • RedHat Linux
  • OpenShift
  • Kubernetes
  • Java
  • Microservices
  • Spring Boot
  • Python
• 5 years of observability dashboard creation experience using:
  • Grafana
  • Splunk
  • SPLOC
  • AppDynamics
• 5 years of observability alerting and incident management experience using:
  • AIOps
  • ServiceNow
  • BigPanda
• 4 years of experience with:
  • React.js
  • Apache Kafka
  • Relational databases
• 4 years of experience with:
  • Distributed systems
  • Microservices architecture
  • Cloud-native platforms

Preferred Qualifications

• Experience within financial services environments.
• Prior software development experience, particularly within Java-based ecosystems.