Software Solutions Architect in Lansing, MI

Job ID: 159181

Location: Lansing, MI

• Hybrid Work Schedule (Non-Negotiable): No remote-only option.
• Required Onsite Days: Wednesdays and Thursdays.
• Remote Eligible Days: Mondays, Tuesdays, and Fridays.
• Assignment Duration: Ongoing long-term contract with potential for extension.
• Requirement: Candidates must be local to the Lansing, Michigan area (within 90 miles).

Job Description

The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with client strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Job Responsibilities

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce's State Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for client Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Primary Duties (80%)

Serve as the development specialist responsible for the design, development, testing, and documentation of technical software solutions.

• Lead development of software applications, server components, and services using various development tools and client-approved technologies.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with client policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, and application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Review and approve client system engineering methodology or other required technical deliverables.

Primary Duties (15%)

Provide technical leadership to the application development team, agency, and external groups.

• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.
• Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments.
• Make technical recommendations or decisions for changes to the Bridges application based on user requirements.
• Solve complex system design and programming problems ensuring high security for client data.
• Plan for coordination, development, testing, and integration of systems and data with Bridges.

Primary Duties (5%)

Research and evaluate relevant technology as it pertains to the business strategy.

• Maintain thorough, up-to-date knowledge of programming techniques used in software development in line with client technology standards.
• Recommend configuration management tool best practices.
• Identify/Share/Recommend improvements to tools and technology to the development team and technical support staff.

Required Qualifications

• 5+ years of experience working within Agile development environments.
• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing.
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences.
• Salesforce certification required.
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development.
• Strong experience with Oracle SQL development, including query execution and performance tuning.
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments.
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams.

Preferred Qualifications

• Experience working on enterprise-level implementations.
• Database-related certifications.