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Talentoma
Remote Call Center Team Lead
Job summary
Georgia
Work model
Fully remote
Only United States
1 week ago
Job description
Remote Call Center Team Lead
Monthly Pay: $4,800 -- $5,900
Summary:
The Remote Call Center Team Lead supervises agents, ensuring performance goals and service standards are met.
Job Responsibilities:
- Manage call center agents
- Monitor performance metrics
- Provide coaching and feedback
- Handle escalated customer issues
- Ensure service quality standards
- Support team development
Qualifications:
- Leadership experience preferred
- Strong communication skills
- Ability to manage remote teams
- Problem-solving mindset
- Organized and detail-oriented
Perks & Benefits:
- $4,800--$5,900 monthly pay
- Remote leadership role
- Paid training
- Growth opportunities
- Stable workflow