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Talentoma
Remote Customer Support Coordinator
Job summary
Ohio
Work model
Fully remote
Only United States
3 weeks ago
Job description
Summary
The Remote Customer Support Coordinator oversees customer support activities, coordinates service requests, and helps ensure a seamless customer experience across support channels.
Job Responsibilities
- Coordinate customer support operations.
- Monitor service requests and follow-ups.
- Maintain customer service documentation.
- Assist with escalated inquiries.
- Track support performance metrics.
- Collaborate with internal teams.
Qualifications
- Customer service or support coordination experience preferred.
- Strong organizational skills.
- Excellent communication abilities.
- Customer-focused mindset.
- Ability to manage multiple priorities.
Perks & Benefits
- Monthly pay: $5,000--$6,100
- Fully remote position
- Paid training
- Advancement opportunities
- Supportive team culture