Already filled
Don't miss the next one. Get matching roles delivered to your inbox.
TA
Talentoma
Remote Desktop Support Representative
Job summary
Florida
Work model
Fully remote
Only United States
3 weeks ago
Job description
Monthly Pay
$5,200 -- $6,500
Summary
The Remote Desktop Support Representative provides technical assistance to users by diagnosing and resolving hardware, software, and system-related issues in a remote environment.
Job Responsibilities
- Troubleshoot desktop and software issues.
- Respond to support tickets and service requests.
- Assist users with technical problems.
- Document troubleshooting steps and resolutions.
- Escalate advanced technical issues when necessary.
- Maintain support service standards.
Qualifications
- IT support or technical support experience preferred.
- Knowledge of desktop operating systems.
- Strong troubleshooting skills.
- Excellent communication abilities.
- Ability to work independently.
Perks & Benefits
- Monthly pay: $5,200--$6,500
- Fully remote technical support role
- Paid technical training
- Certification assistance
- Advancement opportunities