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Talentoma
Remote IT Support Assistant
Job summary
Ohio
Work model
Fully remote
Only United States
3 weeks ago
Job description
Monthly Pay
$5,100 -- $6,300
Summary
The Remote IT Support Assistant provides technical assistance to users, supports system functionality, and helps resolve technology-related issues in a remote environment.
Job Responsibilities
- Assist users with technical support requests.
- Troubleshoot software and hardware issues.
- Maintain support documentation.
- Support account setup and access management.
- Escalate advanced technical problems.
- Assist with technology projects.
Qualifications
- IT support or technical assistance experience preferred.
- Strong troubleshooting skills.
- Excellent communication abilities.
- Familiarity with common business software.
- Ability to learn new technologies quickly.
Perks & Benefits
- Monthly pay: $5,100--$6,300
- Fully remote IT role
- Paid technical training
- Certification assistance
- Advancement opportunities