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Talentoma
Remote Service Desk Support
Job summary
Pennsylvania
Work model
Fully remote
Only United States
1 month ago
Job description
Monthly Pay: $6,300 -- $7,400
Summary
The Remote Service Desk Support professional assists users with technical support requests, troubleshooting, and system-related issues.
Job Responsibilities
- Respond to service desk tickets.
- Troubleshoot software and hardware issues.
- Assist users with remote access support.
- Maintain technical documentation.
- Escalate unresolved technical problems.
- Deliver professional support services.
Qualifications
- IT or help desk experience preferred.
- Strong troubleshooting skills.
- Excellent communication abilities.
- Comfortable using remote support tools.
- Secure home office setup.
Perks & Benefits
- Monthly pay: $6,300 -- $7,400
- Fully remote technical support role
- Paid technical onboarding
- Flexible work schedule
- Advancement opportunities