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AI Automation Engineer

Job summary

United States - Remote
Engineering

Work model

Fully remote
Only United States
2 days ago
Job description

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

We are seeking a hands-on AI & Automation Engineer to design, build, and optimize integrations, automations, and AI-driven workflows that power our enterprise data and business operations. You'll own the Workato automation stack, develop resilient data pipelines between core platforms (Salesforce, NetSuite, Snowflake, Slack), and implement AI-enabled capabilities that reduce manual work and accelerate insights.

This role requires deep technical execution skills in integration development, data modeling, and programming, combined with a practical understanding of AI workflows. You will collaborate directly with stakeholders to translate business needs into scalable, automated solutions — delivering measurable improvements in data accessibility, system efficiency, and operational performance.

Your Area of Focus

Integration & Automation Development

  • Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake.
  • Implement error handling, observability, and reusable design patterns to ensure reliability and scalability.

Agentic System Design

  • Architect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop Checkpoints.
  • Partner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc) as agent-callable tools, not just data sources.
  • Build guardrails, fallbacks and error recovery for non-deterministic workflows.

Data/RAG Pipeline Design & Management

  • Develop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patterns.
  • Build evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and cost.
  • Own retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected system.
  • Implement data enrichment, quality checks, and architectural safeguards to maintain trusted datasets.

AI Operations

  • Production observability: prompt/response tracing, cost monitoring, eval dashboards.
  • Document agent behavior, decision logic and failure modes.
  • A/B testing agent versions, model comparisons.

Programming for Automation

  • Write modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasks.

Governance & Documentation

  • Apply data governance practices for lineage, security, and retention.
  • Maintain technical documentation, diagrams, and version control via GitHub, Confluence, and Jira.

Your Professional Qualifications

  • 2-5 years of experience in integration, automation, AI, software or data engineering, with 1 year hands-on in Workato.
  • Proven expertise with Enterprise iPaaS required (Workato, Mulesoft, or similar).
  • Proficiency in designing and implementing integrations across Salesforce, NetSuite, Slack, and Snowflake.
  • Hands-on technical background in ETL/ELT, Reverse-ETL, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar).
  • Experience using vector databases such as Pinecone, Snowflake Cortex Search and pgvector.
  • Experience with AI/ML concepts and implementing AI workflows in enterprise environments.
  • Hands-on experience leveraging APIs and programming languages to build and maintain scalable enterprise integrations.
  • Experience with Cloud Platforms such as GCP or AWS preferred.
  • Experience with GitHub for version control, Jira for work tracking, and Confluence/Lucid for documentation.
  • Strong problem-solving, critical thinking, and ability to execute under minimal supervision.
  • Proficiency with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferred.
  • Motivated to learn new technologies and develop new skills.
  • Track record of introducing innovation in automation and AI while maintaining governance and system reliability.
  • Workato Automation Pro or SnowPro certifications preferred.

Compensation

For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone.

  • Zone 1 (National Average): $101,000 - $115,500 USD

About Tebra

Tebra is the only all-in-one EHR platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients.

Our Values

  • Start with the Customer: We get to know our customers - and their patients - and look at the world through their lens.
  • Keep It Simple: Healthcare is too complex. We aim to simplify it for everyone.
  • Stay Entrepreneurial: We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
  • Better Together: We are diverse, humble, and collaborative. We put the team first and win together.
  • Celebrate Success: Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

  • United States: Healthcare benefits, work from home discounts, Gympass, and mental health resources.
  • Costa Rica: Wellness and childcare subsidy, education discounts, Gympass, and mental health resources.

Compliance & Privacy Disclosures

  • Tebra is an equal opportunity employer.
  • California residents: Please review our California-specific Privacy Notice at https://www.tebra.com/privacy-policy/california-supplemental-notice/
  • If you would like to report a fraudulent Tebra job posting, please contact us at [email protected].
  • Tebra utilizes BrightHire for phone and video screenings; interviews may be recorded.