Client Success Coordinator

About TechHuman

TechHuman is a minority-owned, woman-led consultancy focused on connecting exceptional talent in IT and other industries. We excel at understanding complex technical requirements and sourcing the best candidates for critical roles.

We are a small but dedicated team seeking a Client Success Coordinator.

Responsibilities

• Maintain and update tracking systems for consultant and hiring manager reconnaissance.
• Own, manage, and update internal back-office Operations trackers and processes.
• Attend daily meetings with the Sales & Delivery team.
• Manage and track candidate submissions through the interview process.
• Attend virtual client meetings and assist the CEO & Director of Business Operations.
• Schedule and coordinate external interviews for the Sales & Delivery Team.
• Monitor and track external hiring processes and candidate movement.
• Record and maintain accurate documentation of CEO's meetings and notes in Bullhorn and/or Quil.
• Upload, organize, and maintain client-provided documentation within Bullhorn records.
• Create and maintain job postings on TechHuman's LinkedIn, Dice, and other platforms.
• Develop, update, and upload client organizational charts to Bullhorn records.
• Schedule and coordinate logistics for client events.
• Support internal recruitment by sourcing candidates, conducting initial screenings, and managing interview scheduling.
• Provide calendar and meeting coordination support for the CEO and Director of Business Operations.

Must-Haves

• Professional experience or internship in administrative support, recruiting coordination, or sales operations.
• Strong organizational skills and attention to detail.
• Experience documenting and organizing information in an ATS or CRM.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• Experience with calendar management and meeting scheduling.

Nice-to-Haves

• Prior experience in a staffing, recruiting, or professional services firm.
• Familiarity with LinkedIn Recruiter, Dice, or other sourcing platforms.
• Advanced expertise with Microsoft Office Suite (Excel, Outlook, Word).
• Experience coordinating executive-level meetings or client events.
• Exposure to project management and/or CRM tools.

What's in it for you?

• Competitive salary, commissions, and benefits (all healthcare premiums paid by TechHuman 401k).
• Flexible Time Off and a fully remote work environment.
• A supportive, non-bureaucratic work environment.
• Quarterly team summits and team building in San Antonio (all expenses paid).
• Opportunities for continued learning in technical disciplines and professional training.
• And much more!