Junior Software Developer

Responsibilities

• Design, implement, and test scalable, secure, and maintainable software solutions across ServiceNow, custom applications, Power Platform, GIS, and AI/ML systems.
• Develop and support ServiceNow applications including ITSM, CSM, SecOps, or HRSD modules, custom scoped apps, integrations, and automation workflows.
• Build full-stack web applications using modern JavaScript frameworks (React, Vite), C#, Python (FastAPI), and RESTful APIs.
• Support C#/.NET-based solutions including workflow-driven systems.
• Create Power Platform solutions using Power Apps, Power Automate, and connectors to integrate M365 or external systems.
• Contribute to geospatial applications using GIS SDKs, APIs, or libraries.
• Design and implement AI/ML solutions including LLM agents, vector search, prompt orchestration, and RAG pipelines.
• Participate in project meetings including daily standups, sprint planning, reviews, and retrospectives.
• Conduct code reviews, mentor peers, and follow secure development practices.
• Maintain and extend CI/CD pipelines using GitLab CI/CD, GitHub Actions, or Azure DevOps.
• Produce and maintain technical documentation, user guides, and design artifacts.
• Collaborate with cross-functional teams to define user requirements and translate them into actionable solutions.
• Debug and resolve software issues across diverse environments and platforms.
• Coordinate with vendor or platform support teams to resolve complex technical challenges.
• Ensure compliance with security, performance, and regulatory standards across all developed solutions.

Required Qualifications

• Must be a US Citizen.
• Mid-level proficiency with Windows and Linux command-line interfaces.
• Proficient in programming languages including Java, JavaScript, Python, C#, C++, HTML, and CSS.
• Experience with front-end development using Vite, React, and Tailwind CSS for responsive UI/UX design.
• Proficient in backend development using Node.js, FastAPI, and/or .NET for building RESTful APIs and high-performance services.
• Familiarity with testing frameworks such as Jest, Mocha, Cypress, PyTest, and other modern testing practices.
• Proficient in Git for version control, including collaborative workflows, branching, and merging.
• Experience working with both relational and NoSQL databases, such as PostgreSQL, MySQL, MongoDB, or spatial databases for GIS.
• Knowledge of secure authentication and authorization mechanisms using OAuth2, JWT, or SSO frameworks.
• Familiarity with Docker and experience implementing CI/CD pipelines using GitLab CI/CD, GitHub Actions, or Azure DevOps.
• Mid-level understanding of cloud environments including AWS and/or Microsoft Azure, including deployment, monitoring, and resource management.
• Solid understanding of secure coding practices and modern development methodologies, including Agile, Scrum, and DevSecOps.
• Experience developing full-stack or platform-specific solutions, integrating RESTful APIs, and supporting distributed systems.
• Exposure to low-code/no-code platforms such as Microsoft Power Platform (Power Apps, Power Automate) is a plus.
• Experience with ServiceNow development, scoped apps, or ITSM modules is preferred but not required.
• Familiarity with AI/ML concepts, LLMs, or GIS frameworks is a strong plus for specialized roles.
• Strong grasp of development best practices, including version control, peer code reviews, and automated deployments.
• Excellent communication skills, with a focus on problem-solving, collaboration, and clear technical documentation.
• Ability to explain technical concepts to non-technical stakeholders and work effectively in cross-functional teams.
• Strong organizational and time management skills, with the ability to prioritize, triage, resolve, and escalate issues efficiently.

Required Certifications

One or more of the following must be obtained prior to or during the first 90 days of employment:

• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator
• Microsoft Certified Azure Developer Associate
• Microsoft Certified Power Platform Developer Associate
• AWS Certified Developer - Associate
• AWS Certified Solutions Architect - Associate
• Microsoft Certified Azure AI Engineer Associate
• Certified Software Development Professional
• Certified Secure Software Lifecycle Professional (CSSLP)
• DevOps Institute - DevOps Foundation
• DevOps Institute - DevSecOps Practitioner
• DevOps Institute - Site Reliability Engineering (SRE) Foundation
• ICAgile Certified Professional (ICP)
• CIW Web Development Professional
• ISTQB Certified Tester - Foundation Level
• GIAC Secure Software Programmer
• Esri Developer Certification (Desktop or Web Developer Associate)

Preferred Certifications

• Bachelor's degree in information technology, Computer Science, or a related field (or equivalent professional experience)
• AWS Certified Solutions Architect - Professional
• AWS Certified DevOps Engineer - Professional
• Microsoft Certified Azure Solutions Architect Expert
• Microsoft Certified DevOps Engineer Expert

About the Role

We are seeking multiple skilled and passionate developers to join our HQ team at TekSynap. This is an exciting opportunity to be part of a growing, collaborative development team where you'll contribute to cutting-edge solutions supporting our internal operations and key customer-facing projects. The ideal candidates will align to one or more of the following specialty areas:

• ServiceNow Developers
• Full Stack Software Developers
• Microsoft Power Platform Developers
• GIS Software Developers
• AI/ML Developers
• UI Developers

Work Environment and Physical Demands

• Location: Candidates must reside in one of our approved hiring states within the United States.
• Type of environment: Remote
• Work schedule: Day shift Monday - Friday 8:30am - 4:30pm EST. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 25%

Equal Employment Opportunity

TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law.