Certified Pharmacy Technician - Work From Home

Job Description

You will be working in a high-volume, remote outbound call center environment. This is not a retail pharmacy role—candidates must be comfortable conducting 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers.

The primary focus of this role is identifying and resolving medication adherence barriers for patients managing chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma.

Success in this role requires strong verbal communication, active listening, empathy, and the ability to maintain quality and professionalism in a metrics-driven environment. Candidates must be self-directed, comfortable working remotely, and committed to HIPAA compliance and documentation accuracy.

Top Skills Details

• Certified Pharmacy Technician (CPhT)
• Outbound Call Center Experience (NOT retail pharmacy)
• High volume call environment (90-100 calls a day)
• Medication adherence
• Microsoft Office proficiency

Qualifications

• Candidates must clearly understand this is an outbound call center role, not retail pharmacy work.
• Must have CPhT to be considered for this role.
• 1-3 years of Pharmacy Technician experience.
• Strong computer skills.
• Reliable internet to work from home.

Job Type & Location

This is a contract position based out of Nashville, TN.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Additional Information

• Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
• San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.